When I walked in they were very courteous and helpful with my transaction. I will continue coming here, and recommend anyone I know to come to this one.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
When I walked in they were very courteous and helpful with my transaction. I will continue coming here, and recommend anyone I know to come to this one.
Company replied
Nancy at my store on North Chester in Bakersfield is the kindest caring professional business lady I know. Always so polite and courteous. Give Nancy a raise!
Company replied
Loaned me the money with out asking what for
Company replied
I have been going here for about two years when I need to borrow let me just say the customer service is excellent I’m always in and out !!!!! The employees know me by my name there always friendly a... See more
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
2353 N. Chester Ave., 93308, Bakersfield, CA, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.
When I walked in they were very courteous and helpful with my transaction. I will continue coming here, and recommend anyone I know to come to this one.

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.
Nancy at my store on North Chester in Bakersfield is the kindest caring professional business lady I know.
Always so polite and courteous. Give Nancy a raise!

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.
I love Advance Amearica I have never ever, ever had a problem with them they have owsome to me.Thank You.

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.
I can't say enough! Friendly, courteous, service,. Thorough and very professional. Thanks so much for the best.
I go to the North Chester store and everyone is great and so nice to me and never had to wait to be helped and just 5 minutes I'm on my way home, they are very good at what they do, 😎🚬. B.C.B.
Bakersfield CA.

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.
Very professional and efferent. Great attitude to greet you as you come through the door.

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.
The girls here are always incredibly personable and sweet. I come here to see their smiling faces😁

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.
I’ve been with advanced America for quite a few years now and Have had top-notch service the whole time

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.
Very polite very good service and very helpful.

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.
Excellent Service. Especially the store on N. Chester Ave in Bakersfield CA.

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.
My visit was friendly and informative, the loan rep was courteous and efficient. The location was clean.

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.
I like going to this place they are very respectful intelligent outgoing approaching nicely when entering they place always keep a smile on their face know how to treat a customer the first time I went up in there I would be coming back best place I ever been to I give them 100%

Reply from Advance America - Bakersfield - 2353 N. Chester Ave.
Always go back to this office cuz the girls are very nice to me ‼️
Your service clerks are always so friendly, and helpful too. But I do have to say that your new computer system that you have installed is going to be a big problem for a lot of people, even I who is partially blind myself, but even worse for even more regular clients such as my roommate for 30 years, who doesn't even know how to turn a computer one. Meaning, if and when he has to ever go borrow money from your company, and sees that computer system that he's supposed to read, and follow each step, he is going to FREAK OUT! Ha.
Believe me I know, because I have been wanting, and begging him to let me teach him about computers for 30 years, and he still has refused to even learn how to turn a computer on! I warned your clerk the other day that when my roommate comes in there to borrow money ever again, and has to deal with that new system, she better be prepared for one angry, alliterate computer man! LOL
As for myself which is what you are requesting to give my response about your company? I absolutely love your employees who not only remembers me, my roommate, but also our closest friends names too who has been coming in there for years, asking how they are doing too? Has made me feel that this job for these employees isn't just a job, but who has taken the time to get to know every single person who has come in there on a regular bases. This is important....and why I, San Harper, a 72 year old woman now, and has worked for every Oil Company, title companies, and many more companies too in my past locally as a data processor, to give those employees there in your Oildale, CA office a RAISE in pay, because they deserve it! :)
Sincerely,
Sandra J. Harper
Always speedy, friendly & helpful every time I go in!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.