I love how easy and convenient it makes the whole process from receiving the money to paying it back easy fast and convenient
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I'm a Retired Veteran and I've had more than one Emergency in my Life and I can always count on Advance America to be there for me. I've dealt with other Payday Loan Co's. prior to me using Advance Am... See more
Company replied
Everyone there is so welcoming, especially Samantha. She gets you in and out, all the while, wearing a smile that could brighten even the darkest of rooms. Always a pleasant experience with her.
Company replied
Advance America is awesome. They make repaying and reloaning so easy online to where I don’t even have to go in the office. They always communicate with me if there are any changes or updates.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3811 Ming Ave., 93309, Bakersfield, CA, United States
- 661-827-8680
4.9
Excellent
107 reviews
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I was greeted as I entered the door and…
I was greeted as I entered the door and the woman was pleasantly professional as I conducted my business.
January 12, 2024
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Store pick up option experience
I chose to pick up my loan in the store here in my city Bakersfield, CA at 3811 Ming Ave. When I walked in the door was locked and after granted entry, I was greeted by an older lady followed by a younger on offering to assist me. She was so rude and clearly having a bad day. I tried lightning the mood but this girl from start to finish was awful. She really needs to be retrained on customer service. She demanded my social after I offered my loan agreement number, she then demanded my ID which is fine and protocol however her attitude was unacceptable. She didn't say thanks bye or anything this was the worst customer service I had in a while!!! I'm giving two stars because the lady that greeted me right away, I wish I had gone to her for assistance.
January 3, 2024
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Advance America values its customers, and we will have someone personally contact you to discuss further.
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very friendly customer service.
October 4, 2023
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Samantha (Above and Beyond)
Everyone there is so welcoming, especially Samantha. She gets you in and out, all the while, wearing a smile that could brighten even the darkest of rooms. Always a pleasant experience with her.
August 10, 2023
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies are very friendly
August 5, 2023
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
These girls really know what they are doing --
-- because they are fast at doing this job and let's not forget how friendly they be and helpful with any ?? You need help with, very observant, I came in to pay my loan and it was over 100 degrees outside and one of the lady's seen me come in and right away she said we have bottle water you look like you could really use some, my personal thank you to her, b.c.b.
August 1, 2023
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The friendliness staff ever always…
The friendliness staff ever always welcomes you when you come into the store
August 1, 2023
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Wonderful and helpful especially Sharolyn
Amazing! I’ve been a costumer for yrs. I don’t any issues very respectful. Especially Sharolyn
July 30, 2023
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent customer service and super…
Excellent customer service and super friendly always remembering you when you come in. Pleasure doing business with them I use the one on Ming Ave and Stine.
June 25, 2023
Reply from Advance America - Bakersfield - 3811 Ming Ave.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service as always.
June 9, 2023
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The young lady was very helpful
The young lady was very helpful. She was very nice. She understood i had my grandchildren in the car and helped me in a timely manner. 5 stars for her.
June 2, 2023
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Sharolyn Jones at the Ming Ave location…
Sharolyn Jones at the Ming Ave location was very professional, polite, and efficient with me during my application process and I'll definitely refer others to her in the time of a need.
May 30, 2023
Unprompted review
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The girls are great...they know you by…
The girls are great...they know you by your first name and they always ask you what do you need..helpful and always have a smile on their face..it's the Antioch,ca store..
April 26, 2023
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I'm a Retired Veteran and I've had more…
I'm a Retired Veteran and I've had more than one Emergency in my Life and I can always count on Advance America to be there for me. I've dealt with other Payday Loan Co's. prior to me using Advance Amercia and none of them come close to the Professionalism and reliability that Advance America has. I don't deal with anyone else, because Advance America can be handled fully online after your signup and approval and funds can be deposited directly into your account or can be picked up at one of their many offices. Give them a try and you won't be disaapointed with an unprofessional payday loan company. You'll know the Best.
April 3, 2023
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The employee Anna was very helpful with…
The employee Anna was very helpful with everything I needed to do online. From now on I will be doing everything online. Thank you for all your help!
December 8, 2022
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Bakersfield - 3811 Ming Ave.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They were very professional
They were very professional. I had questions and answered very kindly and friendly.
October 7, 2022
Reply from Advance America - Bakersfield - 3811 Ming Ave.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Online Approval
I apply for my advance online. The process was super easy! Highly recommend.
August 23, 2022
Reply from Advance America - Bakersfield - 3811 Ming Ave.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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