They were friendly, informative and fast.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Throughout the years, Advance America has been there for me. Living on Social Security Disability, I've had times when my living needs exceeded my budget. I have never had a time when I was denied... See more
Very happy with the whole process. The staff member there day that day was very polite and knowledgeable. Would recommend Advance America to anyone in need of this type of service.
Company replied
Very professional business who have very professional and helpful employees. I've done business with other loan companies whose employees are arrogant, rude, and just don't seem to care whether they g... See more
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
6092 Stage Road, 38134, Bartlett, TN, United States
- 901-380-9655
4.7
Excellent
40 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Advance America - Bartlett - 6092 Stage Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service as always would…
Great customer service as always would recommend to anybody
March 22, 2023
Reply from Advance America - Bartlett - 6092 Stage Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Bartlett - 6092 Stage Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Morgan is so friendly and helpful
January 17, 2023
Reply from Advance America - Bartlett - 6092 Stage Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very happy with the whole process
Very happy with the whole process. The staff member there day that day was very polite and knowledgeable. Would recommend Advance America to anyone in need of this type of service.
July 8, 2022
Reply from Advance America - Bartlett - 6092 Stage Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Tykeia who works for Advance America in…
Tykeia who works for Advance America in Bartlett, TN was very nice, professional, and helper. Great worker and great experience!
February 17, 2022
Unprompted review
Reply from Advance America - Bartlett - 6092 Stage Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Bartlett - 6092 Stage Road
Your business is important to us, thank you for your response!
I love advance America
I love advance America. The agents are helpful and the environment is great
September 6, 2020
Unprompted review
Reply from Advance America - Bartlett - 6092 Stage Road
Thank you for your response and comments regarding out services. We appreciate your business!
Excellent Service
The staff was very friendly ,and was very helpful. Great service!
August 22, 2020
Unprompted review
Reply from Advance America - Bartlett - 6092 Stage Road
Thank you for your response and comments regarding out services. We appreciate your business!
Excellent Service
August 7, 2020
Unprompted review
Reply from Advance America - Bartlett - 6092 Stage Road
Thank you for your response and comments regarding out services. We appreciate your business!
True professional's
Very professional business who have very professional and helpful employees. I've done business with other loan companies whose employees are arrogant, rude, and just don't seem to care whether they get customers or not. This is the only place I go to when I need a loan. Thank you Advance America!
February 5, 2020
Unprompted review
She was GREAT!
January 1, 2020
Unprompted review
Great professional service
Great professional service. Reasonable interest.
December 14, 2019
Unprompted review
I have had nothing but the best in…
I have had nothing but the best in customer service and everyone has always been pleasant and ready to help.
November 19, 2019
Unprompted review
More up to date application and payment…
More up to date application and payment methods, more professional and customer friendly staff, clean and efficient staff as opposed to other pay day loan companies.
November 18, 2019
Unprompted review
Excellent and professional customer…
Excellent and professional customer service!
November 1, 2019
Unprompted review
Every one was very courteous and…I rate them a10
Every one was very courteous and helpful
October 3, 2019
Unprompted review
Good experience
Experience is fine; fast and efficient and the people are pleasant and friendly. I also find the fees very reasonable. So I give it 5 stars, although my phone doesn't seem to be responding to the buttons. Hopefully it registers at your end.
September 16, 2019
Unprompted review
Throughout the years
Throughout the years, Advance America has been there for me. Living on Social Security Disability, I've had times when my living needs exceeded my budget. I have never had a time when I was denied money. Also, when needed, they worked out a comfortable repayment plan.
Advance America continues to be my source of help. A company I can always rely on.
August 28, 2019
Unprompted review
I appreciate the friendliness…
I appreciate the friendliness environment and professional service.
December 16, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.