Great customer service. Quick and prompt service. Very knowledgeable and knows her stuff. She was very polite, nice, and helpful... 🙂
Company replied
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See what reviewers are saying
Very helpful you can borrow from them from the website and in store so it helps not going to another place and I wish I had known sooner but I know now.
Company replied
Wonderful staff, quick and easy. The convenience of doing the payback on line and with a debit card and did I say customer service was top notch
Company replied
The customer service was great the lady's were friendly and was passionate at what they were doing and because I can't here and my voice is horse they were patient with me
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
15238 Isabella Dr., Ste. B, 49307, Big Rapids, MI, United States
- 231-796-0576
4.8
Excellent
57 reviews
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Big Rapids Review
Great customer service. Quick and prompt service. Very knowledgeable and knows her stuff. She was very polite, nice, and helpful... 🙂
August 15, 2026
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Greeted when you come into office…
Greeted when you come into office 😊courteous with all a customer needs for services
July 1, 2026
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I would recommend
Very helpful you can borrow from them from the website and in store so it helps not going to another place and I wish I had known sooner but I know now.
January 31, 2026
Unprompted review
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The customer service was great the…
The customer service was great the lady's were friendly and was passionate at what they were doing and because I can't here and my voice is horse they were patient with me
October 14, 2025
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Amanda and Kelly are great!
July 12, 2024
Unprompted review
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
There Amazing!!!!!!
July 12, 2024
Unprompted review
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Am looking for job opportunity as a…
Am looking for job opportunity as a driver having experience of one year and six months
January 24, 2024
Unprompted review
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Kelly and Amanda are amazing!!!
March 1, 2024
Unprompted review
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have nothing but the best customer…
I have nothing but the best customer service from these two Ladies in big rapids store on Isabella Dr.They are the Best.
December 22, 2023
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff is always so nice and friendly
December 1, 2023
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Quick and easy to get the money I…
Quick and easy to get the money I needed and it was nice they sent it directly to my checking account
November 8, 2023
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
they are very courteous and very under…
they are very courteous and very under stan the people and they help at lot of time
July 5, 2023
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I came in and was in a lot of pain
I came in and was in a lot of pain. I really appreciate all they do to get me through the line and applications easily and as comfortably as possible
June 3, 2023
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Convenience
Wonderful staff, quick and easy. The convenience of doing the payback on line and with a debit card and did I say customer service was top notch
April 20, 2023
Reply from Advance America - Big Rapids - 15238 Isabella Dr., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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