I had to contact you in the middle of night! This holiday flying season was the worst I've ever traveled in!! I got on my phone and instantly had the mo ey i needed within minutes! I was stranded and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everything went smooth I only wish you had a long time low in agreement because I need more money I would love to be finance a few things and you guys don't offer that otherwise all is good thank you
Company replied
Fast help vary friendly staff always makes you feel welcome and they treat you like family. Always caring on a conversation when you walk in the door. they are wonderful to talk to and see in the stor... See more
Company replied
Advance America has been a life saver for me several years.They’re convenient and reliable.Very easy to communicate with and always there for you. Thanks Advance America! A loyal customer
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
331 N. Roosevelt Dr. Space L, 52601, Burlington, IA, United States
- 319-754-7655
4.5
Excellent
91 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Because it's super easy to get a loan
Because it's super easy to get a loan. I just wish I could borrow more
August 26, 2026
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Well I enjoy speaking with customer…
Well I enjoy speaking with customer service they are always aware and alert to what I need from them at the time of my calling in help is always there and I Appreciate that
July 18, 2026
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
We're glad our app was easy to use. Thank you for your positive feedback!
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
We're glad our online access was convenient for you. Thank you for your positive feedback!
They treated ne really good and helped…
They treated ne really good and helped me when I really needed it!!
June 1, 2026
Unprompted review
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
We are so happy we could help when you needed us. Thank you for your kind words.
simplicity
May 5, 2026
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
I have been waiting for almost 24 hours…
I have been waiting for almost 24 hours on my new loan to reach my bank and I would like to know why
May 2, 2026
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Advance America values your feedback. We attempted to contact you, but we were unsuccessful. If you would like to discuss further, please call us at 1-888-479-2026. Thank you
Great customer service!…
I really appreciate the ease of the app. Customer service is very promt
April 28, 2026
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The girls here are nice fast and speedy
April 20, 2026
Unprompted review
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
We appreciate your positive feedback and are so glad that you experienced nice, fast, and speedy service.
Everything went smooth I only wish you…
Everything went smooth I only wish you had a long time low in agreement because I need more money I would love to be finance a few things and you guys don't offer that otherwise all is good thank you
February 4, 2026
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
We appreciate your kind words and are glad to hear you had a positive experience with our loan process.
Can’t say enough how great of people…
Can’t say enough how great of people they have working there!!!the ladies there helped me get the cash I needed on Christmas Eve, when nobody else/no other business could!!!I’d give them 10 stars if I could!!!!
December 24, 2024
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America has been a life saver…
Advance America has been a life saver for me several years.They’re convenient and reliable.Very easy to communicate with and always there for you. Thanks Advance America! A loyal customer
May 11, 2024
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was a quick and easy process
It was a quick and easy process. This was my first experience with Advance America and I was impressed. Will use the opportunity to use them again in the future.
April 27, 2024
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the financial solutions you needed. Have a wonderful day.
You never disappoint great as always
January 17, 2024
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very helpful and efficient in…
Very helpful and efficient in processing my loan! Great customer service
January 9, 2024
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
They are fantastic staff to me :)…
They are fantastic staff to me :) Always helpful and understanding and definitely have good patience with anyone :)
December 22, 2023
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always good customer service and smiles…
Always good customer service and smiles and laughs
December 13, 2023
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.