I had to contact you in the middle of night! This holiday flying season was the worst I've ever traveled in!! I got on my phone and instantly had the mo ey i needed within minutes! I was stranded and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everything went smooth I only wish you had a long time low in agreement because I need more money I would love to be finance a few things and you guys don't offer that otherwise all is good thank you
Company replied
Fast help vary friendly staff always makes you feel welcome and they treat you like family. Always caring on a conversation when you walk in the door. they are wonderful to talk to and see in the stor... See more
Company replied
Advance America has been a life saver for me several years.They’re convenient and reliable.Very easy to communicate with and always there for you. Thanks Advance America! A loyal customer
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
331 N. Roosevelt Dr. Space L, 52601, Burlington, IA, United States
- 319-754-7655
4.5
Excellent
91 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very nice people
November 29, 2023
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Nice and very friendly
November 18, 2023
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They where very nice
Whitney was very nice and she talked me through the process. It was my very first time ever using a cash advance
October 16, 2023
Unprompted review
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fast help vary friendly staff always…
Fast help vary friendly staff always makes you feel welcome and they treat you like family. Always caring on a conversation when you walk in the door. they are wonderful to talk to and see in the store working and helping people
August 12, 2023
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The people that work at the Burlington
The people that work at the Burlington, Iowa office are extremely efficient, friendly and definitely know their job well. I am very happy the way I am treated every time I go there. They have been very good to me.
August 8, 2023
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies are really helpful and…
The ladies are really helpful and always have smiles and they always greet you when you walk in
June 7, 2023
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Service was great.
April 21, 2023
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Love your service
February 3, 2023
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always helpful excellint service.
January 6, 2023
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I had to contact you in the middle of…the night
I had to contact you in the middle of night! This holiday flying season was the worst I've ever traveled in!! I got on my phone and instantly had the mo ey i needed within minutes! I was stranded and had a true emergency I'm so very grateful to you for being there for me.
December 28, 2022
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Quick and easy to use service with a…
Quick and easy to use service with a very customer service oriented staff. Informative and a delight to work with.
November 18, 2022
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They were very helpful and made getting…
They were very helpful and made getting the payday loan very easy. However, outside of that, my mailbox has been getting blown up by spam mail that can only be attributed to me giving out my email to you guys. Not cool!!
October 4, 2022
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I was graded as soon as I went in the…
I was graded as soon as I went in the store everyone was smiling and nice it is awesome to meet people like that.
September 13, 2022
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent service
Excellent service, fast and hardworking. Didn’t have any issues at all, staff was very nice and friendly
July 15, 2022
Unprompted review
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Mrs Sarah was extremely helpful and…
Mrs Sarah was extremely helpful and awesome to work with. She treated me with the up most respect and had terrific communication skills. Thank you Advance America for helping me and my family in a pinch. I will refer others to you all when they need a little cash.
April 15, 2022
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Burlington - 331 N. Roosevelt Dr. Space L
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.