Very good experience with this company. Once the first information is complete then smooth after that. I will keep my business with Advance America for my needs.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Your employee in Canton Ohio named Art!!! he is very knowledgeable, very pleasant and amazing young man who knows exactly what he’s doing. Made the visit there actually enjoyable. I truly loved goin... See more
Company replied
Was a very pleasant experience. The Manager and associate were very cordial. I was transferred to the branch from one that closed. They welcomed me and proceeded with my loan quickly. Felt like meetin... See more
Company replied
I have only been to this location twice, and I have had 2 great experiences. The staff members were both kind, efficient, and speedy. I would recommend this business establishment to my family and... See more
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2130 Columbus Rd., NE, 44705, Canton, OH, United States
- 330-452-8820
4.7
Excellent
70 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good experience with this company
Very good experience with this company. Once the first information is complete then smooth after that. I will keep my business with Advance America for my needs.
August 18, 2026
Reply from Advance America - Canton - 2130 Columbus Rd., NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Vary nice lady’s and very helpful…
Vary nice lady’s and very helpful thanks ladies
June 26, 2026
Unprompted review
Reply from Advance America - Canton - 2130 Columbus Rd., NE
We appreciate your positive feedback. We are glad we could help.
Didn't have to go to store
Didn't have to go to store, nobody bothering me. Payments get deducted from bank, great!!!! Money was fast too!
June 24, 2026
Reply from Advance America - Canton - 2130 Columbus Rd., NE
We're so glad our online process and quick funding met your needs. Thank you for sharing your positive experience with us!
So helpful when I get feeling…overwhelmed with overdue bills
So helpful when I get feeling overwhelmed with bills and need to get caught up.
May 20, 2026
Reply from Advance America - Canton - 2130 Columbus Rd., NE
We're so glad we can help you manage your bills and ease any feelings of being overwhelmed. Thank you for sharing your positive experience!
Good people and lots of smiles
April 17, 2026
Unprompted review
Reply from Advance America - Canton - 2130 Columbus Rd., NE
Thank you for your response and comments regarding our services. We appreciate your business!
Quick and easy
October 27, 2025
Reply from Advance America - Canton - 2130 Columbus Rd., NE
Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Scott and Jeana are really fast and…
Scott and Jeana are really fast and friendly
September 22, 2025
Unprompted review
Reply from Advance America - Canton - 2130 Columbus Rd., NE
We're happy to hear that you found our team to be fast and friendly. Thank you for your positive feedback; we appreciate it!
Reply from Advance America - Canton - 2130 Columbus Rd., NE
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
I was very satisfied with the process…
I was very satisfied with the process of getting a loan with your company. I was told that the loan was approved and the money would be in my account on The 15th of this month. It is now the 19th and the money is still not there. It would have been nice if you guys had told me it was denied after it was approved. Thank you very much for your time.
August 14, 2025
Reply from Advance America - Canton - 2130 Columbus Rd., NE
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.
Reply from Advance America - Canton - 2130 Columbus Rd., NE
We're happy to hear that you found our team member to be knowledgeable and helpful! Thank you for your positive feedback; we appreciate it.
Good vibes office and on phone.Quick…
Good vibes office and on phone.Quick and simple. Thanks!
July 10, 2025
Reply from Advance America - Canton - 2130 Columbus Rd., NE
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Canton - 2130 Columbus Rd., NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great job and fast
May 9, 2025
Unprompted review
Reply from Advance America - Canton - 2130 Columbus Rd., NE
We appreciate your kind words and are glad to hear you were satisfied with our service.
This staff is super friendly
This staff is super friendly, fair, and fast. I enjoy coming here.
April 1, 2025
Unprompted review
Reply from Advance America - Canton - 2130 Columbus Rd., NE
We appreciate your kind words! We're thrilled to hear you had a positive experience. We strive to provide excellent customer service and are glad our team could assist you.
Art and Scott were super nice and…
Art and Scott were super nice and helpful. Didn’t feel forced or weird at all. Super flexible options, did not feel at all predatory. I would definitely recommend to anyone looking for some extra cash up front.
March 25, 2025
Unprompted review
Reply from Advance America - Canton - 2130 Columbus Rd., NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Canton - 2130 Columbus Rd., NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Canton - 2130 Columbus Rd., NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Canton - 2130 Columbus Rd., NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Canton - 2130 Columbus Rd., NE
Thank you for your kind words. We appreciate your feedback and are glad you had a positive experience. We strive to provide excellent customer service and are happy to hear that our staff made your visit enjoyable.
Reply from Advance America - Canton - 2130 Columbus Rd., NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.