Advance America - Canton - 2130 Columbus Rd., NE Reviews 

70
TrustScore 4.5 out of 5

4.7

2130 Columbus Rd., NE, 44705 Canton, OH, US


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See what reviewers are saying

Rated 5 out of 5 stars

Very good experience with this company. Once the first information is complete then smooth after that. I will keep my business with Advance America for my needs.

Company replied

Rated 5 out of 5 stars

Your employee in Canton Ohio named Art!!! he is very knowledgeable, very pleasant and amazing young man who knows exactly what he’s doing. Made the visit there actually enjoyable. I truly loved goin... See more

Company replied

Rated 5 out of 5 stars

Was a very pleasant experience. The Manager and associate were very cordial. I was transferred to the branch from one that closed. They welcomed me and proceeded with my loan quickly. Felt like meetin... See more

Company replied

Rated 5 out of 5 stars

I have only been to this location twice, and I have had 2 great experiences. The staff members were both kind, efficient, and speedy. I would recommend this business establishment to my family and... See more

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Canton - 2130 Columbus Rd., NE

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 2130 Columbus Rd., NE, 44705, Canton, OH, United States

  • 330-452-8820

4.7

Excellent

TrustScore 4.5 out of 5

70 reviews

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4.7

All reviews

(70)

12,145 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast and curtious

October 23, 2022
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Great company employee was very helpful…

Great company employee was very helpful and friendly

October 7, 2022
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

my experience was better then expected…

my experience was better then expected . because this was the first time i every applied online and download documents before. but it was fast and easy. and i loved that all i had to do. was go pick up money at my nearest store. thank alot advance america

September 23, 2022
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Absolutely the best place to go if in a…

Absolutely the best place to go if in a pinch and need quick money.
Scott is a true down to earth customer service representative.

September 10, 2022
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The employees are always very pleasant…

The employees are always very pleasant and helpful. Everything is explained clearly. I would recommend Advance America.

September 9, 2022
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Advance America is our "go to place"

Advance America is our "go to place for when we need help." Scott is so friendly and helpful. Nowadays with gas exceeding $5.00 a gallon with no end in sight. People seeking help from all aspects of life (Utilities, food, cash) even relief from covid, it's nice to know there are places and people that are there to help.

June 8, 2022
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Always been my goto when needing some…

Always been my goto when needing some cash in an emergency. Quick, efficient and not a bad web experience.

March 8, 2022
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Awesome Service

I have been borrowing from from this site for a time. Reasons are excellent customer service, everyone treated as valued member, best interest rate in the area, on line access to your account, and Scott is an excellent manager. I only prefer this business.

March 4, 2022
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Double What Other Local Places Give and Multiple Months To Pay Back

Called in June 2021 to compare rates, spoke to a very knowledgeable man on the phone who gave the information to applying online versus in the store. Came in person in October 2021 after going to a competitor for a few months. Was given twice what the other place gave me, and up to 4 months to pay it back. I was loaned one-third of my gross monthly pay, based on your last paycheck only. Different man waited on me than on the phone, equally as professional. Nice to see all employees wearing masks and hand sanitizer for the clients. They have revolutionized the short term loan industry. Will recommend to friends. My advice to you, pay back early if you can or pay a little more than due each time so they are at least charging interest on a smaller amount, as you are saving a lot in interest if you do. You really do not want to pay that interest.

October 9, 2021
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Fantastic

Fantastic. Help is always there when you need it. I'm grateful.

May 14, 2021
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 4 out of 5 stars

🤙 Thumbs up!

Good service. Very polite and knowledgeable and respectful. Very quick and convenient.

April 20, 2021
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

THE VERY BEST! 5 STARS ALL THE WAY!

As a person of some years, I have found overall world-wide business customer service / satisfaction to be on the decline for some time.
So refreshing it is, to have businesses such as Advance America continue on with traditional high standards and professionalism in this day of age.
For those seeking services akin to that of Advance America, I highly recommend them. I have observed the rest.
Advance America, 2130 Columbus Rd. NE, Canton, OH 44705, shines so brightly by comparison. Call them at (330) 452-8820.
I WOULD NOT CONSIDER TAKING MY BUSINESS ELSEWHERE !

March 9, 2021
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Very fast

Very fast, efficient, friendly experience

December 20, 2020
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 1 out of 5 stars

Everything was nice and easy until it…

Everything was nice and easy until it was time to give the cash . I was approved for $700 The store only had $200 cash and gave me a check for $500 unfortunately went to cash the check and it would take 3 days to clear my account. Ended up having to pay $50 to cash the check . Not satisfied at all won’t be a repeat costumer. If loans are your business might try having the cash to give the costumer. $50 is to much to have to pay to get your check cashed

December 15, 2020
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Advance America values its customers and we will have someone personally contact you soon to discuss your comment.

Rated 5 out of 5 stars

I love the crew at my Advance America…

I love the crew at my Advance America in Canton,Ohio... especially the Mgr Scott... he has been so helpful and everything has gone so smoothly and quickly each time I have been in.

November 20, 2020
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE


Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

My experience was courteous…

My experience was courteous professional friendly and very easy to understand the terms

November 18, 2020
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Outstanding customer service

The guy helping me with my loan I forgot his name has short dark hair from store #403 was super nice and helpful was very pleased with my experience .

October 17, 2020
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Your business is important to us, thank you for your response!

Rated 3 out of 5 stars

i tried to take out a loan on line and…

i tried to take out a loan on line and it would not work

September 30, 2020
Unprompted review
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Scott made the process so easy & fast

Scott made the process so easy & fast. It was an awesome experience. Will definitely come back if & when I need a quick loan. Thank you Scott for all your help. Very satisfied with the service & professionalism. 😊👍😊

September 22, 2020
Unprompted review
Advance America - Canton - 2130 Columbus Rd., NE logo

Reply from Advance America - Canton - 2130 Columbus Rd., NE

Your business is important to us, thank you for your response!

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