The two young ladies were very helpful patient and explained everything with great detail I would definitely recommend advance America specially this store to my friends and family. They got my busine... See more
Company replied
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See what reviewers are saying
Not only are the girls warm and welcoming, they are true professionals who are courteous, informative and respectful. The office is always clean and presentable. And I can always count on a reminder p... See more
Company replied
Advance America a very important part in everyone’s life. Happy your company are everywhere sometimes people just need that extra help. Thank you !
Company replied
Advance America has the most helpful and knowledgeable employees I've ever seen, they take the time to explain everything if you have questions and make you feel at ease. I'm older and not technica... See more
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Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
280 E. Sepulveda Blvd., 90745, Carson, CA, United States
- 310-830-4960
4.7
Excellent
87 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Simple and easy
May 10, 2026
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Claudia was great she was helpful and…
Claudia was great she was helpful and had amazing customer service. She provided all the information for me to process my loan
January 10, 2026
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
We appreciate you taking the time to share your experience. We're happy to hear that our team member was helpful and provided amazing support while processing your loan.
Advance America a very important part…
Advance America a very important part in everyone’s life. Happy your company are everywhere sometimes people just need that extra help. Thank you !
December 10, 2025
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
We appreciate you taking the time to share your feedback. We're happy to hear that our services can be helpful when people need extra support. Thank you for your kind words!
Janeth customer service was amazing
Janeth customer service was amazing, she has a great spirit and very helpful.
October 28, 2025
Unprompted review
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The person who helped me was very…
The person who helped me was very knowledgeable and helpful
October 22, 2025
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
We're happy to hear that the person who assisted you was knowledgeable and helpful! We appreciate you taking the time to leave us this feedback.
Experience with a Smile.
Advance America has the most helpful and knowledgeable employees I've ever seen, they take the time to explain everything if you have questions and make you feel at ease.
I'm older and not technically savvy so when I'm not walking in and have an issue even the employees on the phone are friendly and helpful, so all in all Advance America is doing an Awesome job.
September 4, 2025
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Your staff specially Veronica is very…
Your staff specially Veronica is very helpful and knowledgeable. It is always wonderfull to come to your Advance America in Sepulveda by Dolores Street. Thumbs up!!!
August 9, 2025
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Laura was a great agent and she helped…
Laura was a great agent and she helped me get my loan . And fix my problem really easy ! I would suggest you ask for her !
September 14, 2024
Unprompted review
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Vanessa was very Polite and friendly.🥰I…
Vanessa was very Polite and friendly.🥰I referred a new customer 3 weeks ago and still don't have my $20 gift card!!
July 10, 2024
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service and very helpful
April 16, 2024
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Laura was very helpful they offer…
Laura was very helpful they offer payday loans,title loans and western union
April 18, 2024
Unprompted review
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the financial solutions you needed. Have a wonderful day.
Fast and knowledgeable associate.
April 11, 2024
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
True Professionals ⭐️⭐️⭐️⭐️⭐️
Not only are the girls warm and welcoming, they are true professionals who are courteous, informative and respectful. The office is always clean and presentable. And I can always count on a reminder phone call from them when my loan is due. Thanks for your service ladies.
March 30, 2024
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Vanessa and company are always in…
Vanessa and company are always in great spirits. They are very personal and encouraging ladies. If I knew someone that needed a loan I would gladly recommend Advance America. Wish I could have gotten a tilte loan but the payday is good for now.
March 30, 2024
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The simplicity of it being available to…
The simplicity of it being available to do now online
February 6, 2024
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Everyone here is always helpful and…
Everyone here is always helpful and pleasant. I have no complaints or improvements I can think of, oh maybe a upgrade on the coloring selection for the kids table/WAITING AREA
February 8, 2024
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day
Vanessa is really friendly and helpful…
Vanessa is really friendly and helpful and the other co worker I will definitely recommend this place to my family and friends ❤️
January 7, 2024
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Patience and understanding
The receptionist were efficient, knowledgeable about their jobs, fast and very kind. They made our visit pleasant and fun.
December 3, 2023
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I can sum it in one word Wonderful
August 25, 2023
Reply from Advance America - Carson - 280 E. Sepulveda Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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