The process was fast easy and completely transparent. I would recommend Advance America to anyone who is in need of quick emergency funds.
Company replied
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See what reviewers are saying
Ya'll made everything easy and customer service reps actually speak English because they are based in the U.S.. Very nice and understanding, not to mention really helpfull. Thanks and keep up the grea... See more
Company replied
It was the most amazing experience I have ever had at a Loan place.(Haven't been to many).But both of the assistants were the best I have ever experienced.They were kind,caring and helpful,very fast a... See more
Company replied
Everything was very straightforward. Michael Hall was very helpful and knowledgeable. The convenience of having the loan put directly on my banking account.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
5250 Brainerd Road, Ste. 102, 37411, Chattanooga, TN, United States
- 423-855-1903
4.5
Excellent
54 reviews
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Great service
Everything was very straightforward. Michael Hall was very helpful and knowledgeable. The convenience of having the loan put directly on my banking account.
August 11, 2023
Reply from Advance America - Chattanooga - 5250 Brainerd Road, Ste. 102
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Chattanooga - 5250 Brainerd Road, Ste. 102
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
She was great i came in on Saturday an…
She was great i came in on Saturday an she took care of me in under 30 mins
January 21, 2023
Reply from Advance America - Chattanooga - 5250 Brainerd Road, Ste. 102
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Always welcomes customers with smiling…
Always welcomes customers with smiling faces. Helps me understand terms and I feel free to ask questions
April 5, 2022
Reply from Advance America - Chattanooga - 5250 Brainerd Road, Ste. 102
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They did great job
March 3, 2022
Reply from Advance America - Chattanooga - 5250 Brainerd Road, Ste. 102
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service
Mrs Teresa was helpful and nice. She has a great personality and spunk. Both ladies made me feel at home when I was there.
December 14, 2021
Fabulous the ladies are exceptional.so…
Fabulous the ladies are exceptional.so kind an caring!
December 10, 2021
I really like the people they are very…
I really like the people they are very nice an they always help me
September 28, 2021
Reply from Advance America - Chattanooga - 5250 Brainerd Road, Ste. 102
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
very efficient.
August 25, 2021
Reply from Advance America - Chattanooga - 5250 Brainerd Road, Ste. 102
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was great customer services
August 24, 2021
Reply from Advance America - Chattanooga - 5250 Brainerd Road, Ste. 102
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The people are so awesome
August 11, 2021
Reply from Advance America - Chattanooga - 5250 Brainerd Road, Ste. 102
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very good service
Very good service. Always quick and friendly. Very professional and courteous.
July 5, 2021
Reply from Advance America - Chattanooga - 5250 Brainerd Road, Ste. 102
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Chattanooga - 5250 Brainerd Road, Ste. 102
Advance America values its customers and would like to learn more about this situation. Please call our social media comment line at 866-682-2992. Thank you.
Awesome job
Awesome job! There very helpful and friendly here and definitely helped me out of a hard time...GREAT PLACE FOR AN ADVANCE AND EASY TO OBTAON. NO HASSEL! THX AGAIN
December 5, 2020
Reply from Advance America - Chattanooga - 5250 Brainerd Road, Ste. 102
Thank you for your response and comments regarding our services. We appreciate your business!
Well..I went there and really needed…
Well..I went there and really needed the funds....I had no problem....I think that's the making of a company that really helps when u running short on cash....A plus for me....
January 25, 2020
Unprompted review
The staff at this location has always…
The staff at this location has always been courteous and understanding. I am always greeted with welcoming smiles and friendly personalities.
October 15, 2019
Unprompted review
Fast
Fast, friendly service.The process was simple & i have been thanked for choosing Advance America every time i have visited.Thanks again, sorry i didnt leave my review sooner, better late than never! 😊
August 15, 2019
Unprompted review
Great Customer service ask for Teresa!
July 28, 2019
Unprompted review
It was so easy!!
It was so easy!!! I was in and out in 15 minutes! My credit is awful and they were able to help me!
May 4, 2019
Unprompted review
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