I really needed this loan quickly and the offering online with a quick response and delivery it was real simple ty
Company replied
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They sent me a notice I could have my monies sent directly to my debit card. I didn't know that and took advantage of that. I received my money so much faster. Really appreciated that. Also I get... See more
Company replied
The team was friendly and very knowledgeable. They made feel like I had their undivided attention throughout my transaction.
Company replied
Easy to use online you are given step by step instructions.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
10589 Springfield Pike, 45215, Cincinnati, OH, United States
- 513-771-1114
4.5
Excellent
86 reviews
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The Best in what they do!
Professional staff, fast and great lending policies and procedures. Will recommened to others, thank you!
April 10, 2022
Reply from Advance America - Cincinnati - 10589 Springfield Pike
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
RENEE' IS THE BEST!!!!!
January 13, 2022
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Press the easy button
Press the easy button. That's what i like. Advance America make loans easy and simple. I am very pleased with your service, and will recommend Advance America to my family, and friends. Your loans are made to be easy, quick (so l can get on with the rest of my day), and affordable.
Thank You,
Advance America
September 12, 2021
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
You guys did a fantastic job
You guys did a fantastic job, that was quick. I got the money I needed to take care of my immediate needs. Yes that was awesome. thank you guys I will recommend this advance America loan to anybody, love you guys
March 22, 2021
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Kathy: We were so excited to receive this review and are glad we could provide the loan you needed. Have a great day!
Advance America has been the best loan…
Advance America has been the best loan lender that I have ever done business with. The best customer service and the best in lending money at a good rate. I will always do business with Advance America. During these hard times you have been a great blessing. Thank You
December 13, 2020
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Thank you for your response and comments regarding our services. We appreciate your business!
The associates were very pleasant and…
The associates were very pleasant and cheerful. Lots of joy and holiday good vibes in the air. Thank you for being here. God bless.
December 12, 2020
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Thank you for your response and comments regarding our services. We appreciate your business!
Very nice people
December 1, 2020
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Your business is important to us, thank you for your response!
The young lady who helped me was very…
The young lady who helped me was very professional and knew what she was doing. It was a pleasurer doing business with her
November 3, 2020
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Your business is important to us, thank you for your response!
I was able to get a loan quickly
I was able to get a loan quickly. The people there were very friendly. It turned out that I didn't need the loan after all and was able to return the funds the next day for no charge....Thank you!
October 3, 2020
Unprompted review
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Your business is important to us, thank you for your response!
Renee was fast and professional
Renee was fast, professional and friendly through the application process. It great to have clear and direct information about the contract info
September 29, 2020
Unprompted review
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Your business is important to us, thank you for your response!
The Customer Service Representatives…
The Customer Service Representatives were very helpful and knowledgeable of the services offered. I would highly recommend this Company to my friends.
September 29, 2020
Unprompted review
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Your business is important to us, thank you for your response!
Very efficient
Very efficient, fast and friendly service. Renee was so amazing and thorough every step of the way.
August 5, 2020
Unprompted review
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Thank you for your response and comments regarding out services. We appreciate your business!
Always great service
July 18, 2020
Unprompted review
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Thank you for your response and comments regarding out services. We appreciate your business!
Renee was awesome
Renee was awesome, cheerful, Polite and funny! Very pleasant experience and wouldnt ever think of going anywhere else for help ! Thanks so much!
July 14, 2020
Unprompted review
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a two star, which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
Tried doing the loan on the internet…
Tried doing the loan on the internet but had some difficulty. Went into the store on Springdale Pike. Renee and Natalie were great. KUDO's to the both of them.
July 13, 2020
Unprompted review
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Your business is important to us, thank you for your response!
Thank you
All the girls in your Woodlawn Branch are just delightful. I always have my greT grand daughters with me. Ages 4 and 7. They always talk to them and make the whole visit very enjoyable.
Renewing my loan was easy and only took a few minutes
July 4, 2020
Unprompted review
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Your business is important to us, thank you for your comment!
Great service
July 2, 2020
Unprompted review
Reply from Advance America - Cincinnati - 10589 Springfield Pike
Thank you for your response and comments regarding out services. We appreciate your business!
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