I had a great experience with what's her name Brittany on colerain avenue. She was very helpful and was very sure that I understood the information that she was giving me on my loan. She had a great p... See more
Company replied
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I like the fact that I don't have to pay all the money back at one time but what I don't like is that if I run out the money that I borrowed I can't borrow another hundred until I pay back what I borr... See more
Company replied
When I go into any company I expect to be treated with respect don't want to see the person face looking like don't want to be there.every time I have been in the store on colrain pleasant straight to... See more
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The Women that work there they are great just wonderful they are so nice and very helpful and patient a... See more
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Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
8320 Colerain Avenue, 45239, Cincinnati, OH, United States
- 513-923-2247
4.9
Excellent
127 reviews
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Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Ladies at the front desk.
Both of the ladies at the front desk were cordial and explained things very well. They were pleasant and smiled, which is very important to me. Thank you.,
July 4, 2022
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The whole process was fast
The whole process was fast, with no hassle. Manager was very nice and knowledgeable. No long waiting. Funds accessible immediately.
May 3, 2022
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff is always helpful and has a…
The staff is always helpful and has a nice friendly tone when they speak. I always feel I have accomplished something after talking with them.
October 2, 2021
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great experience easy to get aloan very…
Great experience easy to get aloan very quick process
September 28, 2021
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
She was very polite and helpful
September 27, 2021
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My experience was wonderful and very…
My experience was wonderful and very courtesy
September 19, 2021
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Service was fast and availability of…
Service was fast and availability of money fast.
August 20, 2021
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I came in I asked for loan which I had…
I came in I asked for loan which I had already previously dealt with them I got what I asked for was no problem they were very helpful and my money was there as soon as I got where I was going and I was real happy about that
July 30, 2021
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Gnarly customer service
Gnarly customer service
A must do if your in a tight spot for bills or date money lol
Honest, Kind, and Intelligent Employees
Thank you for the great customer service
July 12, 2021
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I took out a loan for $1000 I was…
I took out a loan for $1000 I was approved for it I receive $700 cash and a $300 check which I tried to deposit at my bank and they say it’s already been cashed. So I don’t understand what’s going on with this. I called the office and they said this happens sometimes and it’s an issue with the banks. So the bank has the check at the moment it’s been in a bankers desk since Wednesday of last week. I haven’t heard from anyone and I’m really interested in finding out why.
March 1, 2021
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for working with Advance America to resolve your issue. If there is anything else we can assist you with, please contact us at comments@advanceamerica.net or 844-562-6480. Thank you!
I came in for a loan
I came in for a loan, and staff was friendly and professional!! Everything was vey understandable, and pleasant! It on took a matter of minutes and i was completely satisfied!! Thank yo
February 21, 2021
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It's the same as the last one
It's the same as the last one. You couldn't have done anything better.
December 10, 2020
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Your business is important to us, thank you for your response!
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Your business is important to us, thank you for your response!
Sometimes
Sometimes, especially now Covid, I may experience hardships. That being said, I have always been able to depend on Advance America to help out in my times of need. It's no hassle, and always on time!!!
November 9, 2020
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Your business is important to us, thank you for your response!
It was a very nice and friendly…
It was a very nice and friendly transaction
September 27, 2020
Unprompted review
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Your business is important to us, thank you for your response!
very friendly and knowledgeable
September 27, 2020
Unprompted review
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Your business is important to us, thank you for your response!
Excellent and fast service
July 11, 2020
Unprompted review
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for your response and comments regarding out services. We appreciate your business!
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