I had a great experience with what's her name Brittany on colerain avenue. She was very helpful and was very sure that I understood the information that she was giving me on my loan. She had a great p... See more
Company replied
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I like the fact that I don't have to pay all the money back at one time but what I don't like is that if I run out the money that I borrowed I can't borrow another hundred until I pay back what I borr... See more
Company replied
When I go into any company I expect to be treated with respect don't want to see the person face looking like don't want to be there.every time I have been in the store on colrain pleasant straight to... See more
Company replied
The Women that work there they are great just wonderful they are so nice and very helpful and patient a... See more
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Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
8320 Colerain Avenue, 45239, Cincinnati, OH, United States
- 513-923-2247
4.9
Excellent
127 reviews
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They have always been very professional…
They have always been very professional and helpful, always trying to find a way to help you with you’re financial needs. Would recommend them, if a bank doesn’t fit your needs.
July 2, 2020
Unprompted review
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for your response and comments regarding out services. We appreciate your business!
I was treated professionally and…
I was treated professionally and courteously.
June 25, 2020
Unprompted review
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Your business is important to us, thank you for your response!
Customer service means a great deal to…
Customer service means a great deal to me, and your staff get an A+.
June 16, 2020
Unprompted review
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Your business is important to us, thank you for your response!
True honesty and hospitable appreciate…
True honesty and hospitable appreciate all that your company does!
April 20, 2020
Unprompted review
Reply from Advance America - Cincinnati - 8320 Colerain Avenue
Thank you for your response and comments regarding out services. We appreciate you business!
Very professional an curtious.
February 11, 2020
Unprompted review
My experience was great.I can't…
My experience was great.I can't rememeber the lady's Name that waited on me and i apologize for not remembering,because i did ask her what her name was.she was very polite.she explain the process to me and was patient.
January 17, 2020
Unprompted review
Service
The online service wasn't as good as in person. The online person kept saying I need items that were already submitted. It just didn't work until I went into the Store Front.
December 11, 2019
Unprompted review
So helpful in my time of need
So helpful in my time of need, with very reasonable rates!
November 1, 2019
Unprompted review
Excellent Service
The lady's in the office are always very eager to assist my needs and I am so very grateful for their help. I have been a customer for many years. Recently the loan terms are so much better. Thanks!
October 22, 2019
Unprompted review
the staff there was very helpful and…
the staff there was very helpful and did everything they could to help and explain everything to me. i felt important and i would recommend this place to others
October 9, 2019
Unprompted review
the lady was very nice and made sure i…
the lady was very nice and made sure i understood the loan and it didn't take long
October 2, 2019
Unprompted review
I walk in and walk out with what I…
I walk in and walk out with what I needed great customer service as well
September 19, 2019
Unprompted review
At my emergency need
At my emergency need, I give you four star. The people were great and the process went very good. Thanks for your help and keep up the good work and help to people
September 10, 2019
Unprompted review
Best place to get a loan
Best place to get a loan. Friendly, professional help. Always with smile. Awesome experience!!
September 4, 2019
Unprompted review
Staff nice and professional location is…
Staff nice and professional location is always clean.
September 3, 2019
Unprompted review
The ladies are always so nice and…
The ladies are always so nice and professional. They get me in and out very quickly and answer any questions that I may have.
August 26, 2019
Unprompted review
Quck and very professional
August 16, 2019
Unprompted review
Nice customer service also fast and…
Nice customer service also fast and understood the contract
August 13, 2019
Unprompted review
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