I've tried several times and haven't been approved until yesterday. I didn't know that I would have to wait until Monday, but Maryanne with customer service was great and explained it to me. Patience... See more
Company replied
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This was a great and easy process. Shantell is very friendly and knowledgeable! All the staff was approachable and greets you with a smile. Thanks for my first experience being so great!
Company replied
Always very helpful when you need it most. Very grateful for the service I get from this location. Shantell and her team are awesome.
Company replied
Brianna and Shantell are wonderful very nice and fast service, store is clean and ran very nice by these two! Great job ladies and thank you for your help
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
21372 Hall Road, 48038, Clinton Township, MI, United States
- 586-468-6835
4.8
Excellent
73 reviews
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This was a great and easy process
This was a great and easy process. Shantell is very friendly and knowledgeable! All the staff was approachable and greets you with a smile. Thanks for my first experience being so great!
July 16, 2024
Unprompted review
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Shantell was amazing
Shantell was amazing, she made the process easy and understandable.
June 5, 2024
Unprompted review
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Love the workers here!
May 3, 2024
Unprompted review
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Employees are was friendly and helpful…
Employees are was friendly and helpful with all my transaction needs.
May 2, 2024
Unprompted review
Reply from Advance America - Clinton Township - 21372 Hall Road
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-479-2026. Thank you.
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very Pleasant
I had to utilize the services for an emergency trip to Tennessee and I had a great experience.
April 11, 2024
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always very helpful when you need it…
Always very helpful when you need it most. Very grateful for the service I get from this location. Shantell and her team are awesome.
March 28, 2024
Unprompted review
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Shantell and her crew were speedy and…
Shantell and her crew were speedy and overall awesome!!
March 14, 2024
Unprompted review
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very patient and helpful
January 11, 2024
Unprompted review
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Great customer service
November 4, 2023
Unprompted review
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Pleasant experience
November 2, 2023
Unprompted review
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I go to advance America off hall rd, I always am treated so good by the wonderful employees! Today I met Shantell and she is new to this store but was very professional and very friendly! It is so nic
The staff are so friendly and patient.
November 2, 2023
Unprompted review
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advanced America Hall Road very…
Advanced America Hall Road very friendly, and I know their job well well happy to do business there
November 2, 2023
Unprompted review
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
A young woman named ivory helped me she…
A young woman named ivory helped me she was very polite
June 29, 2023
Unprompted review
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Workers are extremely professional
Workers are extremely professional, friendly and helpful. Would recommend them to everyone.
April 3, 2023
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I specifically asked you to wait until…
I specifically asked you to wait until I went to the Advance America store first before withdrawing any money from my bank account. You kind of screwed up my routine and made it truly a a bit of a mess for me. As you can see from looking at my account, I have a routine that was truly working out and very important and because you didn’t honor my request as you said you would do I am in a very bad situation. I have done nothing but give you awesome reviews and support. I’m really screwed now. I have always paid for the service you provide and have been late only once cause of a medical issue. Anyway, It would be nice if you could please send me back the money so I can get back on my regular routine. I’m not mad just upset and very stressed out. Your company has been a great help to my rise to top of my credit and some other personal issues that I am currently experiencing. If you can please help me and put that money back into my account, I will be able to get back into the routine and be able to pay off the other bills that I have, one of which is a line of credit that is 250$ that I pay and is available the next day for withdrawal. Please help me with this issue as it is not a problem for you but I am down 250$ plus the interest rate I owe you. If you could help with this issue and please replace the 677$. I will be able to continue the way I have been doing business with you and I also have a couple people who are interested in doing business with you after what I have been saying about your business and how you have helped me out. I was relying upon this month especially because I have a surgery scheduled and I have been putting money off to the side for this procedure that my insurance doesn’t cover. I would really appreciate if you could prove everyone wrong that has been saying, “Aaron, they don’t care about you just the money “. I refused to believe that cause of how much your people at the at the Hall rd store have been treating me. The ball is in your court with all of my blessings and hopes
April 1, 2023
Reply from Advance America - Clinton Township - 21372 Hall Road
-Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
Reply from Advance America - Clinton Township - 21372 Hall Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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