Advance America - Clinton Township - 21372 Hall Road Reviews 

I was well taken care of and I'm very thankful for having a support financially, that I can depend on!

Very quick
Customer service very nice and helpful
Stay up with the times with this new debit card transaction deposit.
Representatives offer u others service

Ok, I appreciate the new system, and doing things on line. But I went to do a loan on line , and it worked fine, and I re loaned and the money was in my account by 4:45 pm . All good . When the loan was due the next time it was taken out of my account automatically, still no problem, it cleared my bank, but when I got off work the advance American said I couldn’t Re loan because the system did it as an ACH , and not a debit . Which meant I had to wait till the next Wednesday for it to clear the advance America system . Maybe more of an alert would help for customers to know this . It does state it in the agreement but It is easily over looked . In better news if I could make it to Wednesday’s without Re loaning , I figured I might as well get out all together. So it worked out well for me .

I was helped a great deal by Sam. She was able to get all the paperwork that was needed to do the loan. I could not have done it without her.

Great customer service! Thank you!

I am very happy that your system has gone paperless. This is so good for the environment.

Absolutely love the two wonderful ladies working here!! Super easy to loan and i reccomend to everyone! 😁

Best staff, professional, willing to help.

The best staff -Very respectful- quick and easy-

The girls at the Clinton Twp MI office were I go to are fantastic, so nice and friendly. it's a pleasure doing business with them. I can't say enough about them.

Excellence customer service very hospitable been coming here for years

Amber, my rep, was extremely helpful, knowledgeable, and prompt in providing service, though she was filling in at a different location. The transaction for painless and smooth!!!

They did a very good job of making my loan experience a good one. Thanks

Young lady was very nice polite and she was extremely fast I was in and out of the store in 10 minutes

I would recommend this company to anyone!

If it were about customer service alone I’d give Monica a TEN. SHe works great under pressure when she’s understaffed, stays calm and sweet, cool and collect. This woman has only been there a few months and I don’t know why you guys haven’t promoted her to be some type of manager yet. She’s clearly got the skill set. As for the 4, just too much paper. I did speak w Darrell about the paying by debit and he said it wasn’t favorable to many due to many being older and not computer literate etc and some other things we went over. After speaking to a couple other loan companies I’ve used, I found that actuallly quite the opposite. Monica was by herself again on a Friday when I came in and I just don’t understand it. So many need work. Even if it’s just to assist her.

It was Friday at 6 pm you guys close at 7,I come up to door and there is 7 ppl waiting and one employee (monica), and phone is going off the hook,but Monica was calm,cool and collected..but this poor woman defiantly needed some help,she helped every customer with a smile and was very pollute about everything....just wanted to give her the props she deserves..I've been dealing with you guys for 6 to 7 yrs