Advance America - Columbia - 300 E. Ash Street Reviews 

53
TrustScore 4.5 out of 5

4.5

300 E. Ash Street, 65201 Columbia, MO, US


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Rated 5 out of 5 stars

Thank you ! 🥲🥲🥲🥲I appreciate you guys a lot thank you thank !!.. my electrical service was shut off. And with a Ameren !! Agent on the phone … I immediately i applied for a loan of 500 $ And in... See more

Company replied

Rated 5 out of 5 stars

Brittany was amazing and so sweet!! Was very patience and helped me with all of my needs ! I highly recommend you come check at Brittany at advanced America .

Company replied

Rated 5 out of 5 stars

I had a great experience and the girls did a wonderful job. They are very nice, polite and friendly. They made me very comfortable

Company replied

Rated 5 out of 5 stars

Breauna Winters the Branch manager in Columbia is very professional and patient. I would recommend her services any day.

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Columbia - 300 E. Ash Street

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 300 E. Ash Street, 65201, Columbia, MO, United States

  • 573-449-8550

4.5

Excellent

TrustScore 4.5 out of 5

53 reviews

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4.5

All reviews

(53)

11,990 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional and friendly…

Very professional and friendly definitely helped me out

July 31, 2024
Unprompted review
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!

Rated 5 out of 5 stars

Great experience

Great experience

July 17, 2024
Unprompted review
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

The process was easy and Brittany was…

The process was easy and Brittany was awesome!!

March 6, 2024
Unprompted review
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Western Union

Brittany help me send western union online since I did not have cash. She was very nice and helpful.

February 12, 2024
Unprompted review
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day

Rated 5 out of 5 stars

Great customer experience

December 30, 2023
Unprompted review
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Breauna Winters the Branch manager in…

Breauna Winters the Branch manager in Columbia is very professional and patient. I would recommend her services any day.

December 4, 2023
Unprompted review
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Most wonderful helpful person from the…

Most wonderful helpful person from the phone to in person staying making sure I was taken care of such a great experience with this company today!

November 1, 2023
Unprompted review
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

My experience was great convenient and…

My experience was great convenient and timely matter, Good customer service & good customer care.
-Breauna was great!

October 14, 2023
Unprompted review
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

The Customer Services and so far no…

The Customer Services and so far no glitches of any sort or accounting mistakes.

April 8, 2023
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

It was quick and easy

It was quick and easy. The guy was great a his job and very friendly. It over all was a great experience.

November 10, 2022
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Richard Sapp was the employee that…

Richard Sapp was the employee that assisted me. Very friendly and answered my questions and helped me make the right loan decision.

July 20, 2022
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Bob was great and very helpful

Bob was great and very helpful. Thank you for making a transition easier!

August 10, 2021
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Great loan company to get a loan that's…

Great loan company to get a loan that's right for you installment or payday.

July 25, 2021
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The gentlemen was professional and…

The gentlemen was professional and caring. He explained everything and gave us options. I would recommend .

July 20, 2021
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Very kind and helpful

Very kind and helpful. Very patient

February 28, 2021
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

I was highly impressed with their…

I was highly impressed with their customer service. Quick process and very convenient way to access funds immediately. I will definitely refer others. Thanks guys!

December 17, 2020
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Quick and efficient process

Quick and efficient process. Friendly customer service and explained everything well.

December 13, 2020
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street


Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

I have been doing business with Advance…

I have been doing business with Advance America for the lasted 10 years and the the service has been pretty good. Your customer service rep at the Ash Street store in Columbia, MO is exceptional!!!!. He really deserves a raise or something, as every time he waits on me he is very knowledgeable about his job, has a very pleasant personally and answers every question I might have. I always asked for him when I come into the store, and because of this I will continue doing business with Advance America because of him.

His name is Richard Sapp and is a wonderful person. Please give him some kind of recognition for doing an outstanding job with your company.

Thank you, Judy Dietz a long time customer.

September 17, 2020
Unprompted review
Advance America - Columbia - 300 E. Ash Street logo

Reply from Advance America - Columbia - 300 E. Ash Street

Thank you for your response and comments regarding our services. We appreciate your business!

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