They're quick with the process and absolutely amazing and sweet people! Ms. Lori and Mr. Michael are absolutely genuine people and have the biggest smiles when coming in weather to make a payment or g... See more
Company replied
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They're quick with the process and absolutely amazing and sweet people! Ms. Lori and Mr. Michael are absolutely genuine people and have the biggest smiles when coming in weather to make a payment or g... See more
Company replied
your website sucks but overall your staff is fantastic there is one staff member who went out of her way to help me she is AWESOME
Company replied
Branch manager is very helpful, courteous and makes the process easy. She is A+ in customer service
Company replied
Lori very helpful very professional and caring!! Will continue to do business here at the crestview location!!
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
2535 S. Ferdon Blvd., 32536, Crestview, FL, United States
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Justice is great! Was able to set me up with a Payday Loan fast and easy.

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
Grumpy and Condescending associate. She may need a vacation.

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
I’ve had nothing but good experiences with ADVANCE America

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
Crestview Florida staff are the best. Kind, courteous and professional

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
Thanks so much for both Ron, and the assistant in Advance America. I had a very odd situation that occurred in our account when my husband paid our services back. He paid the wrong account, but thanks to quick thinking and some help Mr. Ron was able to help to rectify the situation. We have used this service for at least 26 to 28 years simply because it is a quick method for either of us to obtain money when we need it. We have enjoyed the many services offered by this company. Thanks for great people and for good services. Thankful customers. Crestview, Fla. HAPPY 28TH BIRTHDAY to ADVANCE AMERICA FOR CRESTVIEW, FLORIDA.

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
Always there for me when I need it till next payday. Friendly and quick.

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
It is always a pleasure to go to Advance America! The Awesome customer service and friendly faces! I would definitely recommend a visit 😊

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
I am very angry with my last experience. The lady deposited the amount I asked for into my account and then gave me cash also. She gave me more than she should have and we did not realize it until after I left. She called and said she gave me $100 more and asked if I could bring it back. When I got to the store she said I owed $200 back. I was very upset because I did not have an extra $100. I had already set aside the money for my bills. After much debate I took a hundred dollars from my bills just to end the argument. I am now behind on a bill because of this. As soon as I can I will pay this loan off and never go back to that store.

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
It was very fast , the customer service was beyond amazing, and very friendly atmosphere, they made you feel at home .

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
Lori did everything she could to get me my loan and it was greatly appreciated

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
I went into the Advance America branch on Ferdon Drive in Crestview,FL. Lori, the lady behind the counter was very nice and was a pleasure to talk to. I could not process the loan the first day that I went in because I lacked certain documents so I wound up going back later in the week. Lori was very helpful in explaining everything and really jumped through hoops to help me get the loan. I think the thing that impressed me the most on the first day is that-when it got close to closing time and we weren’t finished-she never once acted like she didn’t have time for me. I really needed help and she helped me.

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
Lori was great she always have a pot ice attitude

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
Mrs Lori helped me received my first loan she also was nice respectful and she went out her way to do things to make sure I was offered the best loan. Thank you advance america and this world could use a lot more nice people like Mrs Lori.

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
As always the folks in the Crestview Florida office are fantastic to work with.

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
The in store experience is always outstanding. Still encountering glitches with the on line process.

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.

Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
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