They're quick with the process and absolutely amazing and sweet people! Ms. Lori and Mr. Michael are absolutely genuine people and have the biggest smiles when coming in weather to make a payment or g... See more
Company replied
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See what reviewers are saying
your website sucks but overall your staff is fantastic there is one staff member who went out of her way to help me she is AWESOME
Company replied
Branch manager is very helpful, courteous and makes the process easy. She is A+ in customer service
Company replied
Lori very helpful very professional and caring!! Will continue to do business here at the crestview location!!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2535 S. Ferdon Blvd., 32536, Crestview, FL, United States
- 850-683-1133
4.8
Excellent
106 reviews
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This organization is always a lifesaver …
This organization is always a lifesaver in the time of need.
December 5, 2017
Unprompted review
They were very friendly and …
They were very friendly and professional, I would use them again easily if I have the need again.
November 27, 2017
Unprompted review
Great experience every time! Nice and friendly!
I have no complaints. . . The location I go to in Crestview, Florida needs no improvement. Outstanding service and the employees always make me feel good. Especially the manager, she has become my friend. I never leave there feeling belittled or sad for having to get an advance. They are always so upbeat and cheerful. I appreciate Advance America!
November 4, 2017
Unprompted review
I hadn't gotten a pay day loan in years …
I hadn't gotten a pay day loan in years and I used to used Fast Payday Loans. The new manager there is awesome. She's fast, efficient, empathetic and friendly. She knew me by name within a few weeks. Great customer service.
October 1, 2017
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Not a good experience.
Up until now, all my encounters have been pleasant and professional. This time, however, I was greeted by a rather curt, matter of fact female that never introduced herself. I have gotten loans, and paid them off in a timely manner for several months. This time I was in another state when my loan was due so I called and asked them to send my check through the bank. I did this once before and was able to prove check clearance on my phone by showing my statement to them for my next loan. This time I was very abruptly told that the phone was not acceptable and that I would have to get a copy of my statement from the bank to prove clearance. No other means was acceptable. I was offered no explanation and was made to feel that I was an intrusion in her time and work plan. I probably will not use this store again.
August 31, 2017
Unprompted review
Reply from Advance America - Crestview - 2535 S. Ferdon Blvd.
Advance America values its customers and we will have someone personally contact you to discuss this further.
Fast and friendly!
June 28, 2017
Unprompted review
Great Experience
It was very good she was nice to my nephew and i as she handle my loan and explained everything to me
May 4, 2017
Unprompted review
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