The team at work here are an amazing group. My application was quick, processed faster than I expected. The only issue I see is the percentage rate on the loan. It is steep and could/should be lower t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They helped me the best way they could and it took only 10 mins upon arrival. Ladies were very nice miss Amanda and the cute young lady that was at the desk. Very pleasant would definitely recommend t... See more
Company replied
Right from the start my experience was quick and painless. I was happily surprised in the immediate response I was given. My loan was approved and the money went to my bank right away which gave relie... See more
Company replied
i have been Advance America Customer for more years than I can remember and it has always been a great experience. The personnel are always helpful and fast in the loan process. Both of the Kathys ar... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1310 SR 331, Unit 103, 32435, DeFuniak Springs, FL, United States
- 850-892-0122
4.7
Excellent
59 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
She was very kind and courteous and…
She was very kind and courteous and knew what she was doing. Did not take her long to go through the process of getting my loan. Will go back again we need it.
July 9, 2025
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Quick and friendly service
June 28, 2025
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Application process was easy to follow
Application process was easy to follow. Response time was immediate, and all my questions was answered and explained thoroughly
June 9, 2025
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
We appreciate your positive feedback! We're happy the application process was easy and that we answered your questions thoroughly with immediate response times.
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
We appreciate your kind words and are glad to hear you found our team helpful.
Always gives great customer service.
Always gives great customer service.
April 4, 2024
Unprompted review
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent service!!!!!
February 7, 2024
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great loan experience with no credit
Right from the start my experience was quick and painless. I was happily surprised in the immediate response I was given. My loan was approved and the money went to my bank right away which gave relief to me. Because of Advance America, I was able to take care of what was needed most. Thank you Advance America!!
December 27, 2023
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great work
My experience was great because of their professional grade service and speedy process
September 16, 2023
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Friendly professional service
August 6, 2023
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This is my 4th loan transaction with…
This is my 4th loan transaction with Advance America, I return when Im in need of some money for emergencies or for holiday needs, this last loan was to purchase a much needed new air conditioner, a necessity in Florida. Thank you for your friendly and professional service, Holly Keel
May 18, 2023
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They helped me right away and where…
They helped me right away and where very polite
January 17, 2023
Unprompted review
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They Helped me right away and where…
They Helped me right away and where very polite
January 17, 2023
Unprompted review
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They helped me the best way they could…
They helped me the best way they could and it took only 10 mins upon arrival. Ladies were very nice miss Amanda and the cute young lady that was at the desk. Very pleasant would definitely recommend them to anyone I need of help.
December 12, 2022
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Amanda was soooo quick and was…
Amanda was soooo quick and was extremely professional. She was very helpful. Thank you for your help! 🤩
July 25, 2022
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
GREAT PLACE TO BORROW MONEY
I have done business with Advance America for years and have seen many changes, all for the best. The ladies are always very friendly and helpful. It makes having to borrow money so easy. If you need to borrow money, this is the place to go. The interest rate is a little high but when you need extra money, Advance America is the place to go. I have NEVER had a bad experience there. It is a pleasure, not a punishment to go there. THANK YOU ladies of Advance America for always being so helpful.
Sincerely,
Laura Mae Crenshaw
February 20, 2022
Reply from Advance America - DeFuniak Springs - 1310 SR 331, Unit 103
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.