Advance America - Dothan - 3255 S. Oates, Ste. 1 Reviews 

75
TrustScore 5 out of 5

4.9

3255 S. Oates, Ste. 1, 36301 Dothan, AL, US


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Rated 5 out of 5 stars

Always there when I'm in a pickle I've been circling a loan for 4 years now and I'm thankful bc it seems once a year around July I need assistance so blessed w advance America

Company replied

Rated 5 out of 5 stars

I don’t know if I was lucky that day because I made two calls they were my second call and we I say I wasn’t expecting the approve of the amount and how quick and easy everything was the young lady th... See more

Company replied

Rated 5 out of 5 stars

My experience was awesome as usual Amy and her staff where great they know their stuff for sure and always help me when I'm in a pinch and need cash

Company replied

Rated 5 out of 5 stars

Very pleasant and professional. Loved my experience working with them, no hassle, quick approval, money is deposited same day and easy affordable payment options. I highly recommend Advance American f... See more

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Dothan - 3255 S. Oates, Ste. 1

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 3255 S. Oates, Ste. 1, 36301, Dothan, AL, United States

  • 334-702-9100

4.9

Excellent

TrustScore 5 out of 5

75 reviews

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4.9

All reviews

(75)

11,748 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well there very courtesy and when I…

Well there very courtesy and when I walk in there very nice they make sure to put a smile on ur face.

December 29, 2023
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

They are the BOMBSHIGGIDDY!!!

My experience was awesome as usual Amy and her staff where great they know their stuff for sure and always help me when I'm in a pinch and need cash

January 3, 2024
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.

Rated 5 out of 5 stars

This is the best place to visit

This is the best place to visit. They treat people like family. The staff are welcoming with a high level of customer service. If I can give more than 5 star, I surely will

December 12, 2023
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

This came on time

This came on time. They were fast when I needed it most. I will recommend to anyone. I got my cash the same day.
Everyone give it a try they won’t let you down.

October 18, 2023
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day

Rated 5 out of 5 stars

Alison was so helpful and helped let…

Alison was so helpful and helped let set up my account

October 18, 2023
Unprompted review
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Very friendly

They are very friendly and professional

June 6, 2023
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great service

April 17, 2023
Unprompted review
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

They care about their customers really…

They care about their customers really care. Process is incredibly quick if you have all your paperwork. Pam and Felecia are just the very best you could ask for.

November 1, 2022
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Great place

There when I needed money for emergency ,very nice people ,really love they deposit the money straight to ur bank debit card❤

November 3, 2022
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The employees at the Southside Dothan…

The employees at the Southside Dothan branch are always friendly and helpful whenever I need them!

September 29, 2022
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

None

Great experience! Would recommend to anyone

September 30, 2022
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Their service is easy to go through

Their service is easy to go through. The terms are given up front. Also as long as you understand the terms you'll not have any surprises. As a short term loan this is a good choice. Don't get caught up to where you're making payments perpetually. Use these types of loans only when necessary.

September 1, 2022
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Very kind and personable ladies

Very kind and personable ladies. So helpful with out needs

August 22, 2022
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Fast & Friendly

Fast, friendly, easy and convenient.

July 1, 2022
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

These ladies are always quick and…

These ladies are always quick and professional friendly let me know I'm one of the family you have some good people working at this branch from the manager throughout the ladies that work in the office as well

June 18, 2022
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Very professional caring & great…

Very professional caring & great reasonable fees for amount of loan thank you.

May 9, 2022
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Excellent service

Excellent service, and the most friendliest people at this branch. Would recommend this branch to all my family and friends. Branch mgr Amy is the best..

August 2, 2021
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

It’s always a joy to do business at the…

It’s always a joy to do business at the store I use. Miss Amy is so wonderful, pleasant, and professional. Her and her crew are wonderful.

August 2, 2021
Advance America - Dothan - 3255 S. Oates, Ste. 1 logo

Reply from Advance America - Dothan - 3255 S. Oates, Ste. 1

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

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