The loan process was easy and understandable to do on-line. They had my answer in a timely manner.
Company replied
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The loan process was easy and understandable to do on-line. They had my answer in a timely manner.
Company replied
I went to the local Advance America office for the first payday advance loan I received. It was so easy! I was out the door with cash in hand in less than 30 minutes! The customer service representati... See more
Company replied
Everyone was great very helpful, the only issue I had was cashing yes I have a checking account , but it would have been a little more convenient if I was able to cash at one the banks in Durant in s... See more
Company replied
These ladies were extremely helpful. They even helped me with setting things up on my phone. They were also compassionate, empathetic, and quick to get me approved and on my way. Could not have asked... See more
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
116 N. Radio Rd., 74701, Durant, OK, United States
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These ladies were extremely helpful. They even helped me with setting things up on my phone. They were also compassionate, empathetic, and quick to get me approved and on my way. Could not have asked for better assistance!

Reply from Advance America - Durant - 116 N. Radio Rd.
The ladies were very helpful, informative and welcoming. Nicest folks I seen for quite some time. Look forward to doing business them.

Reply from Advance America - Durant - 116 N. Radio Rd.
This was the most friendly customer service I've experienced in a long time. Jae or Jade, I forget her name but she works at the Durant, OK office, was so nice and friendly. She made everything so simple and easy. Love her.

Reply from Advance America - Durant - 116 N. Radio Rd.
I fell behind on some payments and they are more than willing to work with you and get your account back to good standing again. I love the friendly faces at this location.

Reply from Advance America - Durant - 116 N. Radio Rd.
I went to the local Advance America office for the first payday advance loan I received. It was so easy! I was out the door with cash in hand in less than 30 minutes! The customer service representatives have always been amazing and they are respectful and make you feel comfortable! I recently applied for a loan online and it was sooooooo easy! I received the money instantly on my debit card. The interest rates are ridiculously high but if your credit isn't perfect at least you have something you can count on to help you when things get tough.

Reply from Advance America - Durant - 116 N. Radio Rd.
Lisa was great and friendly and very helpful!!!

Reply from Advance America - Durant - 116 N. Radio Rd.
Nice staff, nice clean building, super easy process. Deposit into bank account.

Reply from Advance America - Durant - 116 N. Radio Rd.
Had a great experience with Lisa. Knew what she was doing and was professional about everything.

Reply from Advance America - Durant - 116 N. Radio Rd.
The ladies in this establishment are top notch and you can tell they truly enjoy helping customers. The staff on Monday 7-11-22 was kind and most professional and have earned a loyal customer.

Reply from Advance America - Durant - 116 N. Radio Rd.
It was smooth went great. I enjoy doing business with Advance America.

Reply from Advance America - Durant - 116 N. Radio Rd.
Jamelah is wonderful! Her and the manager are always so helpful and friendly and understanding. They make you feel welcome as soon as you walk in the door. Absolutely just stellar employees all around at the Durant branch. Your company will continue to have my business because of them.

Reply from Advance America - Durant - 116 N. Radio Rd.
I had an very unexpected expense.. And was worried what to do.. A friend recommended Advance America. They were very friendly,professional,and fast.. Very painless. I told them they were my blessing

Reply from Advance America - Durant - 116 N. Radio Rd.
I love going in the their office it's always friendly and they are always smiling and show how much appreciation for their customers.

Reply from Advance America - Durant - 116 N. Radio Rd.
I really thank the ladies in the durant office, they make it look so easy in their job's. They are wonderful people who are willing go above to answer and explain all your questions and to make sure you fully understand 😊 . THANK YOU LADIES FOR ALL YOU DO. AND FOR HAVING PATIENCE FOR ALL YOU DO.
Professional,polite,very helpful,good communication,

Reply from Advance America - Durant - 116 N. Radio Rd.

Reply from Advance America - Durant - 116 N. Radio Rd.
The ladies are super sweet!! Very friendly love doing business with them!

Reply from Advance America - Durant - 116 N. Radio Rd.
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