The loan process was easy and understandable to do on-line. They had my answer in a timely manner.
Company replied
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The loan process was easy and understandable to do on-line. They had my answer in a timely manner.
Company replied
I went to the local Advance America office for the first payday advance loan I received. It was so easy! I was out the door with cash in hand in less than 30 minutes! The customer service representati... See more
Company replied
Everyone was great very helpful, the only issue I had was cashing yes I have a checking account , but it would have been a little more convenient if I was able to cash at one the banks in Durant in s... See more
Company replied
These ladies were extremely helpful. They even helped me with setting things up on my phone. They were also compassionate, empathetic, and quick to get me approved and on my way. Could not have asked... See more
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
116 N. Radio Rd., 74701, Durant, OK, United States
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The ladies at the Durant Oklahoma location were great. They were very patient and worked with the customer service department until my account was fixed.

Reply from Advance America - Durant - 116 N. Radio Rd.

Reply from Advance America - Durant - 116 N. Radio Rd.
Mrs. Lisa, was very sweet did a great job. She explained everything to me to where I could understand. Thank you for helping me

Reply from Advance America - Durant - 116 N. Radio Rd.
Great service all around! From explaining my opinions to fast service.

Reply from Advance America - Durant - 116 N. Radio Rd.
Excellent service, very helpful! She is a very nice lady!

Reply from Advance America - Durant - 116 N. Radio Rd.
I phoned before coming in, so knew things were different, but the process was quick enough & staff was very good to explain the changes & the many options available. I'm not sure yet how I feel about the new way of doing business required by state regulation. This is new to me.

Reply from Advance America - Durant - 116 N. Radio Rd.
All members of the staff were vert friendly and helpful, service was great. I had all my questions answered, paperwork was easy to understand and process, and I was in and out in less than 10 minutes.

Reply from Advance America - Durant - 116 N. Radio Rd.
The ladies were fast and friendly. They explained their new operating protocol and what I could expect in the coming months as their business changes so well that I didn't need to ask any questions when they were finished. I appreciate that they cared enough to make me feel comfortable with the new changes. They provide a great service.

Reply from Advance America - Durant - 116 N. Radio Rd.
i love this place very friendly and caring for our needs and they understand sometimes things come up and allow you to do half a payment one month and then pay the rest the next. I will stay with them when I need help.

Reply from Advance America - Durant - 116 N. Radio Rd.
They are always professional courteous, Kind and will do they best to help you out in your situation.
The staff is amazing, they are always friendly and very helpful
I absolutely adore the team in the Durant OK. location. They are very personable, knowledgeable and able to assist me with any issues or concerns. They make you feel like you matter. I would not go anywhere else!!
Everyone is very polite I like the way they not only helped they are a team they help each other and the atmosphere is very welcoming and Each team makes you feel comfortable.
The sweet lady in Durant is honestly the BEST person, she's great!
Angel DeFratus
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