Advance America - Euclid - 24682 Euclid Avenue Reviews 

57
TrustScore 4.5 out of 5

4.6

24682 Euclid Avenue, 44117 Euclid, OH, US


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See what reviewers are saying

Rated 5 out of 5 stars

She explained everything from the beginning to the end, and how it works exactly what I needed to do so I think her for it

Company replied

Rated 5 out of 5 stars

What made my experience great was customer services. The associate was very friendly very polite and very helpful. She assisted me in navigating several apps and websites. This saved time and effort.... See more

Company replied

Rated 5 out of 5 stars

I've had the privilege of using your establishments services on a few occasions and on each and every time I was thoroughly pleased. I will and have proudly referred my friends and family to you and I... See more

Company replied

Rated 5 out of 5 stars

I appreciate the staff at my local store being patience and kind. Their took their time to help you and give you the best option for your financial situation. Very professional and courteous.

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Euclid - 24682 Euclid Avenue

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 24682 Euclid Avenue, 44117, Euclid, OH, United States

  • 216-531-5233

4.6

Excellent

TrustScore 4.5 out of 5

57 reviews

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4-star
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1-star

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4.6

All reviews

(57)

11,730 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

She explained everything from the…

She explained everything from the beginning to the end, and how it works exactly what I needed to do so I think her for it

January 6, 2024
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Efficient

Efficient, kind and charismatic representatives

December 21, 2023
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 4 out of 5 stars

Employee where very patient with me.

Employee where very patient with me. They answered all my question. Thank you so much young lady.

December 7, 2023
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Above and Beyond!

My representative was very nice, accommodating and went above and beyond.

December 1, 2023
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

No worries

What made my experience great was customer services. The associate was very friendly very polite and very helpful. She assisted me in navigating several apps and websites. This saved time and effort. She explained each step of the process and made me feel confident about my decision.

November 22, 2023
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

I've had the privilege of using your…

I've had the privilege of using your establishments services on a few occasions and on each and every time I was thoroughly pleased. I will and have proudly referred my friends and family to you and I will continue to do so. Thank you

October 12, 2023
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Thanks for great customer service &…

Thanks for great customer service & giving me a chance for a loan when I needed it 😊

October 8, 2023
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 3 out of 5 stars

Make sure you get a clear understanding

It is evident to me now that advance America is one of the companies that state attorney generals have warned consumers about over the past three decades.
Upon completion Of
my loan, the first due date was Less than ten days away. These people are going to make repayment of your loan as difficult as they possibly can so that they can inflict fees and penalties upon you and rob you for as much as they can get out of you.

I was told they were going to make an automatic collection through my checking account. On the first day of the collection, I did not notice any withdrawal. So I called the company Toll free number. to ask what was the issue. I was told that the.
Collection on my debit card was Rejected. I usually make it a point to lock my debit card if it's not being used by me. I was asked if I desired to make a payment. I made a payment for the first month Using my debit card. The very next day This company made a collection for the same amousing the checking account.

I was told at the time I Took this loan that monthly payments would be collected through my Checking account using the a ACH system of money transfer.

On the day of collection, I Called the branch where I received the loan at. And was told that there was nothing they can do about the double payment that had Occurred.

I do not recommend this cash. Advants pay the loan company because they do not give clear instructions on how the payments will be collected.
Nor do they attempt to correct any errors that occur. It is now in my best interest to pay this loan completely off next month.
I am sure they will ask for the complete amount of interest charges the loan was to run. I will also be contacting the state's attorney general to let them know what happened and the outcome. At this point, my checking account is at the point of overdraft due to 2 payments being made. They don't care about customer service, All they care about is getting that money no matter what it takes.

June 25, 2023
Unprompted review
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.

Rated 5 out of 5 stars

Great customer service.

I appreciate the staff at my local store being patience and kind. Their took their time to help you and give you the best option for your financial situation. Very professional and courteous.

September 11, 2023
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Good experience

Friendly and knowledgeable staff, prompt service with a smile

September 7, 2023
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Thank you

Thank you. You all were there when I really needed you.

August 25, 2023
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day

Rated 5 out of 5 stars
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Very easy to apply online

Very easy to apply online. Quick and efficient. Great customer service in store!!

April 21, 2023
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 2 out of 5 stars

It was a ok experience u all need to…

It was a ok experience u all need to start caring change because you inconvenience the customer and that extra 2 I spent to get change should have came off of my bill

March 31, 2023
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Advance America values its customers and we will have someone personally contact you to discuss further.

Rated 5 out of 5 stars
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The speed and efficiency in which my…

The speed and efficiency in which my loan was handled from start to finish.

December 22, 2022
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Amber is PERFECT

Amber is PERFECT. Her skill, expertise and comfort in her job shows, and I plan on coming back because of her!

November 26, 2022
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Great service from representative

Great service from representative. customer focused, polite and very helpful.

September 27, 2022
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Simply easy way

Very simple way to get a loan when you need it. Thank you Advance America.

September 15, 2022
Advance America - Euclid - 24682 Euclid Avenue logo

Reply from Advance America - Euclid - 24682 Euclid Avenue

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

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