She explained everything from the beginning to the end, and how it works exactly what I needed to do so I think her for it
Company replied
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She explained everything from the beginning to the end, and how it works exactly what I needed to do so I think her for it
Company replied
What made my experience great was customer services. The associate was very friendly very polite and very helpful. She assisted me in navigating several apps and websites. This saved time and effort.... See more
Company replied
I've had the privilege of using your establishments services on a few occasions and on each and every time I was thoroughly pleased. I will and have proudly referred my friends and family to you and I... See more
Company replied
I appreciate the staff at my local store being patience and kind. Their took their time to help you and give you the best option for your financial situation. Very professional and courteous.
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
24682 Euclid Avenue, 44117, Euclid, OH, United States
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Reply from Advance America - Euclid - 24682 Euclid Avenue
It was a good experience working with Advance America they were correct and were interested in my questions.

Reply from Advance America - Euclid - 24682 Euclid Avenue

Reply from Advance America - Euclid - 24682 Euclid Avenue
The staff is always super friendly, kind and respectful. I love my Euclid ,ohio branch. Amber and her staff is the best. They have always been there for me. I would hate to loose that location. They are advance America.. Thank you. Darryl1

Reply from Advance America - Euclid - 24682 Euclid Avenue
It was an easy experience, they were polite and helpful. Whole loan only took like 20 minutes.
The customer service was excellent.
Quick fast service .
I came in close to closing, not knowing where to go for funds urgently needed to fly my fiance home from abroad. I was upset and anxious having been turned down at 2 other locations. Agent was supportive and assured she would do whatever she could. I was approved and literally danced in the lobby. It is a very vulnerable feeling in this situation, and agent was professional and compassionate, assuring me through every step of the process...in addition, she had already worked past closing but said she would stay if I had any difficulties cashing the check, which I didn't. Your company does not have ridiculous charges and you do not rip people off, your charges are that of a credlt card, no fees for early pay off... Thank you!!!!
Great experience, very professional representatives. Representative asked questions and obtained documents and information, helped me with new technology for signatures. Process went very smooth and quick.
Store was clean and the staff was friendly and knowledgeable.
My experience was decent. The process was smooth and quick.
I appreciate the help an support i received from your representative Kim @ your Euclid location in helping me find the right solution to my financial issue. Thank you MJC
Very good service and very manageable fits right in associates were fun to work with and got things ROLAND rather quick had to he somewhat patient but in the long run it all worked out!
Very informative, professional and courteous representative. Thank you for all your help.
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