Thank you so much she was great and the patient to put up whit me she was so nice and I will be back also thank you for setting up my online account
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Today 01-10-2025, I had Angela and Tatianna due to problems with my debit card. My Bank kept saying 1 thing but Tatianna said, if they’ve flagged your card you’ll need another card which after 2 hours... See more
Company replied
Hope was very kid and very nice she was great at her job will be referring a friend and or family member
Company replied
The customer service representative was so helpful and very personable. I had just been to doctor and needed medications and I was broke, she got me enough cash to get the expensive prescription cough... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
6716 East State Boulevard, 46815, Fort Wayne, IN, United States
- 260-749-6431
4.9
Excellent
100 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Bri was very knowledgeable and helpful
Bri was very knowledgeable and helpful. Also patient and nice with great customer service skills.
September 9, 2024
Unprompted review
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Julia was very informative and friendly…
Julia was very informative and friendly I enjoyed talking with her she was very professional
August 29, 2024
Unprompted review
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Bri is very friendly and informative…
Bri is very friendly and informative always smiling
August 2, 2024
Unprompted review
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies are always friendly and…
The ladies are always friendly and ready to help very clean inside also
July 31, 2024
Unprompted review
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The girls are super friendly
The girls are super friendly, quick, and always remember who I am always greets me with a smile!
July 10, 2024
Unprompted review
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Great quick and easy!
June 18, 2024
Unprompted review
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Customer service is GREAT
Customer service is GREAT! The employees are very nice & friendly!! The process was quick and very convenient!!
May 29, 2024
Unprompted review
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very friendly and helpful great payday…
Very friendly and helpful great payday loan place!
May 28, 2024
Unprompted review
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
The customer service representative was awesome.
The customer service representative was so helpful and very personable. I had just been to doctor and needed medications and I was broke, she got me enough cash to get the expensive prescription cough syrup that my insurance doesn't cover. You have an awesome employee.
May 22, 2024
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Very helpful and polite people and did…
Very helpful and polite people and did not take long at all
May 20, 2024
Unprompted review
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The girls are awesome and friendly
May 10, 2024
Unprompted review
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Customer service was good
February 20, 2024
Unprompted review
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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