Thank you so much she was great and the patient to put up whit me she was so nice and I will be back also thank you for setting up my online account
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Today 01-10-2025, I had Angela and Tatianna due to problems with my debit card. My Bank kept saying 1 thing but Tatianna said, if they’ve flagged your card you’ll need another card which after 2 hours... See more
Company replied
Hope was very kid and very nice she was great at her job will be referring a friend and or family member
Company replied
The customer service representative was so helpful and very personable. I had just been to doctor and needed medications and I was broke, she got me enough cash to get the expensive prescription cough... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
6716 East State Boulevard, 46815, Fort Wayne, IN, United States
- 260-749-6431
4.9
Excellent
100 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Both ladies were very polite
Both ladies were very polite, answered all my questions, got things done quickly and continued a conversation with me.
July 16, 2020
Unprompted review
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Your business is important to us, thank you for your response!
Heather was exceptionally helpful and…
Heather was exceptionally helpful and nice. My experience was really good
June 26, 2020
Unprompted review
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Thank you for your response and comments regarding our services. We appreciate your business!
I am very pleased with the service that…
I am very pleased with the service that I have had at the office at Georgetown Square. Heather was very customer friendly and knowledgeable. Very good customer service
Great job. Fort Wayne IN.
June 6, 2020
Unprompted review
Reply from Advance America - Fort Wayne - 6716 East State Boulevard
Your business is important to us, thank you for your response!
Great staff on E.State
Staff is awesome and really make the process easy and understandable.
January 27, 2020
Unprompted review
The ladies that are at my local Advance…
The ladies that are at my local Advance America are always friendly and helpful.
November 10, 2019
Unprompted review
Very nice ladies
October 16, 2019
Unprompted review
The service was excellent
The service was excellent. Approval was quick and minimal documentation required.
September 25, 2019
Unprompted review
Every time I come the ladies are…
Every time I come the ladies are nothing but great to me and have excellent customer service.
July 28, 2019
Unprompted review
Very helpful
April 27, 2019
Unprompted review
Always friendly...great service...
Always friendly...great service.... amazing how she remembers everyone's name
April 11, 2019
Unprompted review
Awesome employees willing to help you…
Awesome employees willing to help you and I highly would recommend them to anybody
March 30, 2019
Unprompted review
Trish Assistance Manager
Trish, Is the only reason! I go to Advance America. She is very professional pleasant and very out going she is always happy and smiling very positive person. She makes everybody laugh puts you in a good mood. You are very lucky to have her on your team. Georgetown.
March 28, 2019
Unprompted review
Tish at the Georgetown location always…
Tish at the Georgetown location always takes great care of my needs.
March 27, 2019
Unprompted review
Loan
We went to our local store and Tish was wonderful. She was very nice, helpful and friendly. We would highly recommend using them in the future.
January 19, 2019
Unprompted review
I have always felt the staff at…
I have always felt the staff at Georgetown Advance America office, are kind, helpful, and offer excellent service!
December 21, 2018
Unprompted review
Thanks Tish
I hadnt needed to go in for 9mos. My husbands recent surgery made us short on christmas cash so i found myself thinking of ways to get an extra couple hundred bucks. Immediately, i thought of Tish (Georgetown) and how she would make it simple and easy to get the cash we needed. I was so relieved to see her when i walked in!!! After not being there for awhile, she still called me by name before i even got to the counter. I got the cash we needed and finished my christmas shopping!
Thanks Tish and Cash Advance!
December 20, 2018
Unprompted review
Always helpful
Always helpful, in answering my questions. They are always upbest ! Great smiles.
They make the whole process simple !
April 1, 2018
Unprompted review
GREAT JOB THE GIRL AT COUNTER AWESOME.
March 1, 2018
Unprompted review
Excellent customer service
Excellent customer service. Manager is top notch!!
December 9, 2017
Unprompted review
I have used Advanced America for many …
I have used Advanced America for many years and I do recommend their services to anyone. I have never been refused assistance, and I've always gotten good customer service with a smile and friendly expressions.
November 10, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.