My on line borrowing process is pretty much customer friendly. My pay date has been corrected at least twice. So double check loan repay dates to correspond.
Company replied
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See what reviewers are saying
I will continue to use the Groesbeck location the ladies there are 100% kind, welcoming, super friendly, they are fast and efficient. If you are having a bad day you will walk out of there laughing an... See more
Company replied
I am almost 80 years old and I’m from the old school which means customer service means a lot to me and the young ladies at the branch that I go to they’re always professional polite and I always rece... See more
Company replied
I actually love you guys! I’m treated with such respect. I don’t feel bad for needing a little help between paychecks. You make it easy to apply without shame, and without hurting my credit! I’ve been... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
31900 Groesbeck Highway, 48026, Fraser, MI, United States
- 586-415-1495
4.8
Excellent
65 reviews
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Always a pleasure when getting a loan.
August 12, 2026
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your response and comments regarding our services. We appreciate your business!
Logging in rase the best UX
Logging in instead of coming into the place is the best User Experience
June 3, 2026
Reply from Advance America - Fraser - 31900 Groesbeck Highway
We're so glad you find our online experience convenient and user-friendly. Thank you for your positive feedback!
Service was great
September 30, 2025
Unprompted review
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fast and easy
This has been an easy and fast way to get a loan. I appreciate the messages letting me know when my loan payment is due.
August 15, 2025
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
My on line borrowing process is pretty good overall. However my pay date needs checking.
My on line borrowing process is pretty much customer friendly. My pay date has been corrected at least twice. So double check loan repay dates to correspond.
August 6, 2025
Reply from Advance America - Fraser - 31900 Groesbeck Highway
We're happy to hear that our online borrowing process is customer-friendly. We appreciate you bringing the pay date corrections to our attention, and we suggest verifying loan repayment dates to ensure accuracy.
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The employees at the Masonic and…
The employees at the Masonic and Groesbeck locatonare the Best!!
June 26, 2024
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very helpful nice good staff
April 17, 2024
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Always satisfied 😊😊
January 9, 2024
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
You guys are awesome you got me when I…
You guys are awesome you got me when I need you the most, great job great customer service
January 5, 2024
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service
December 12, 2023
Unprompted review
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always treated with respect and…
Always treated with respect and professional, explain all details , very nice
December 5, 2023
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I am almost 80 years old and I’m from…
I am almost 80 years old and I’m from the old school which means customer service means a lot to me and the young ladies at the branch that I go to they’re always professional polite and I always received great customer service. Thank you, Alvine Johnson
October 21, 2023
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service at the groesbeck and…
Great service at the groesbeck and Masonic location. I definitely recommend to go there. They make you feel welcomed.
September 8, 2023
Unprompted review
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I actually love you guys!
I actually love you guys! I’m treated with such respect. I don’t feel bad for needing a little help between paychecks. You make it easy to apply without shame, and without hurting my credit! I’ve been actually able to build my credit by paying bills on time. Thank you so much!
September 6, 2023
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I will continue to use the Groesbeck…
I will continue to use the Groesbeck location the ladies there are 100% kind, welcoming, super friendly, they are fast and efficient. If you are having a bad day you will walk out of there laughing and smiling. They make sure that you always have the best experience.
July 22, 2023
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I was approved within 10minutes & they…
I was approved within 10minutes & they workers were delightful. I would refer anyone who needs a little help financially
July 2, 2023
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I always have a great experience each…
I always have a great experience each time I visit. The young ladies are professional and nice always. The ladies at the Fraser store in Michigan are rock stars!
July 5, 2022
Reply from Advance America - Fraser - 31900 Groesbeck Highway
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I am always greeted with a smile and…Friendly
I am always greeted with a smile and addressed by my name ; very friendly atmosphere and very professional.
June 27, 2022
Reply from Advance America - Fraser - 31900 Groesbeck Highway
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I love going here to this location the…
I love going here to this location the staff is very nice and helpful I enjoy seeing the representative laugh very nice
April 11, 2022
Reply from Advance America - Fraser - 31900 Groesbeck Highway
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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