My loan experience was super. The agent in Gallipolis, Ohio was just outstanding. She almost read my mind, she was efficient (quick and thorough) and effective -- she was highly skilled for sure. She... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It's always a fast simple process.No hidden fees.the Gallipolis branch has the BEST FRIENDLIEST STAFF I really appreciate them
Company replied
Everything was so easy and the staff is so professional, friendly and knowledgeable! I really appreciate Advance America! Thank you!
Company replied
Fast friendly very professional people make you feel like family
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
19 Ohio River Plaza, 45631, Gallipolis, OH, United States
- 740-446-1604
4.9
Excellent
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They helped me out
December 7, 2021
Excellent service and very polite every…
Excellent service and very polite every time I go there.
November 19, 2021
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
You really help me out a lot thank you…
You really help me out a lot thank you so much and hope to do some business with you in the future
August 29, 2021
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They have always treated me good and I…
They have always treated me good and I enjoy the staff there
August 3, 2021
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My latest experience was greatly…
My latest experience was greatly enhanced by the patience of the lady who opened my loan! I'd forgotten to bring a bank statement, which is required information.
I had my phone, though. She called the needed offices to confirm the accounts. If she hadn't been willing to do that, the loan could not have been made.
This is a good, friendly place to do business.
July 22, 2021
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
always polite and kind.
May 13, 2021
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Love Kami she's the best 🙂♥️
May 12, 2021
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
As in the past year I have had to have…
As in the past year I have had to have extra funds. Advance America has helped me.
The process was quick n the staff was very pleasant and professional. The entire process was only minutes..thanks Advance America..
May 3, 2021
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
there were very nice and quick
April 19, 2021
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great people
February 16, 2021
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Stephon: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They was very helpful and polite
October 31, 2020
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Thank you for your response and comments regarding our services. We appreciate your business!
The staff are always friendly and…
The staff are always friendly and helpful. I will always go back when I need a loan and I recommend them very highly
October 6, 2020
Unprompted review
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Your business is important to us, thank you for your response!
super friendly and…
Everyone here is super friendly and upstanding. They are understanding of whatever you issues or problems are. They answer all the questions that you have, if they can't answer it they find someone who can.
August 22, 2020
Unprompted review
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Thank you for your response and comments regarding out services. We appreciate your business!
I always use the Gallipolis store
I always use the Gallipolis store, they know their customers by name and are always quick and professional!!
July 18, 2020
Unprompted review
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Thank you for your response and comments regarding out services. We appreciate your business!
Everyone is always super helpful
June 17, 2020
Unprompted review
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Thank you for your response and comments regarding out services. We appreciate your business!
Always do a great job and extremely…
Always do a great job and extremely polite and helpful.
March 29, 2020
Unprompted review
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Thank you for your response and comments regarding our services. We appreciate your business!
Thank you for taking the time to help…
Thank you for taking the time to help my cause!! Sincerely michelle bennett
March 26, 2020
Unprompted review
Reply from Advance America - Gallipolis - 19 Ohio River Plaza
Thank you for your response and comments regarding our services. We appreciate your business!
You Ladie's were Absolutely Awesome and…
You Ladie's were Absolutely Awesome and Extremely Friendly in helping me out with My 1st and probably not My Last Installment Loan. I'm glad I found You when I did because the Loan really helped me in My Time Of Needing to Borrow Money. I'll be seeing you again as soon as I get this loan paid off. Thank You So Very Much, I Really Appreciate It !
January 25, 2020
Unprompted review
Very nice and professional people
Very nice and professional people. Was very quick and easy will definitely do business there again.
January 16, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.