Advance America - Grand Rapids - 353 Fuller Ave. NE Reviews 

43
TrustScore 4.5 out of 5

4.5

353 Fuller Ave. NE, 49503 Grand Rapids, MI, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Advance America is the best. They have encouraged and supported me throughout my journey in trying to cope financially and getting my bills paid on time in my graduate studies. I don’t know what I wou... See more

Company replied

Rated 5 out of 5 stars

John and Tina were excellent, professional, and very nice. I had fun while going through the process and I left ecstatic because I got out of a jam with a vehicle breakdown.

Company replied

Rated 5 out of 5 stars

Good service got a loan thank you advance america !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡¡!!!!!!!!! ...

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Consultant
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Non-Bank Financial Service

About Advance America - Grand Rapids - 353 Fuller Ave. NE

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 353 Fuller Ave. NE, 49503, Grand Rapids, MI, United States

  • 616-774-1021

4.5

Excellent

TrustScore 4.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(43)

12,999 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you vinita for getting me started

Thank you vinita for getting me started

August 13, 2026
Unprompted review
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 3 out of 5 stars

Slow Reloan Process

The turnaround time to reloan is too slow considering they immediately take the money from your bank account but it takes almost a week to reloan while it processes. This caused me to be off track with my budget and cause me to incur fees at the bank.

May 7, 2026
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

Your comments are important to our business and relationship. We’d like to learn more about this situation. Please call our Service Solutions Team at 1-888-310-4238. Thank you.

Rated 5 out of 5 stars

John and Tina were excellent

John and Tina were excellent, professional, and very nice. I had fun while going through the process and I left ecstatic because I got out of a jam with a vehicle breakdown.

May 2, 2026
Unprompted review
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Very professional and courteous.

March 16, 2026
Unprompted review
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Good service got a loan thank you…


Good service got a loan thank you advance america !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!¡¡!!!!!!!!!

...

March 13, 2026
Unprompted review
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

We're happy to hear that you had a positive experience and that our services met your needs. Thank you for taking the time to share your feedback with us; we appreciate it!

Rated 5 out of 5 stars

Everything was great they are very nice…

Everything was great they are very nice Ben going Avance American for Years Thank very much

April 3, 2025
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Money mender when you have a little rip before payday.

Easy to get the loans, without leaving the house or waiting in a long line. I appreciate that

March 24, 2025
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Fast

Fast, friendly and judgement free!

January 3, 2024
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Advance America is the best

Advance America is the best. They have encouraged and supported me throughout my journey in trying to cope financially and getting my bills paid on time in my graduate studies. I don’t know what I would have done without their help.

July 21, 2023
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day

Rated 5 out of 5 stars

Very helpful and fast.

Very helpful and fast.
John

July 21, 2023
Unprompted review
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Michael

excellent customer srevice and very polite

May 3, 2023
Unprompted review
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great with customer!!!!

Great with customer!!!!! Always there when you need them.

March 17, 2023
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Much appreciated for a quick

Much appreciated for a quick
And convenient transaction

December 15, 2022
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The person was friendly and very…

The person was friendly and very efficient. She was also very fast at her job. I would recommend you to friends and family.

September 15, 2022
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

These folks are the best

These folks are the best! They are the fastest getting you in and out bar none! And if that wasn't enough, they are always friendly and seem happy to see you. The best in town for a payday loan. Like they say these days, I.M.O. Thanks, Kevin

May 8, 2022
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Tina Bender is very professional and…

Tina Bender is very professional and pleasure to work with!

March 3, 2022
Unprompted review
Advance America - Grand Rapids - 353 Fuller Ave. NE logo

Reply from Advance America - Grand Rapids - 353 Fuller Ave. NE

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look