Due to small checks because of the holidays, I decided to try Advance America I had never borrowed before. I always read reviews for absolutely everything. Everyone rated 5 stars, and mentioned how am... See more
Company replied
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See what reviewers are saying
At the Advance America that I go to on Plainfield Street Grand Rapids Michigan it's the best place I've been to yet when I have to borrow money. The girls at work there are so kind and so helpful. Alw... See more
Company replied
I love how I can count on Advance America when I’m running short on money for my bills and groceries and my pay check isn’t enough. I have shared this with friends and family also and they love that t... See more
Company replied
Sam was very helpful and understanding of my situation and helped me through the process. I would recommend this location to anyone that may need a little help at times.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3914 Plainfield Ave, NE, 49525, Grand Rapids, MI, United States
- 616-363-4634
4.5
Excellent
49 reviews
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Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Thank you for your response and comments regarding our services. We appreciate your business!
More good than Bad
Easy to do online and removes right from my account. I will say its been hard trying to pay it down.
June 15, 2026
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
We appreciate your feedback on the online process. We understand that managing payments can be challenging, and we are here to help.
I love how I can count on Advance…
I love how I can count on Advance America when I’m running short on money for my bills and groceries and my pay check isn’t enough. I have shared this with friends and family also and they love that they are able to have something to fall back on as well. Just a heads up apply for a loan during the week and not the weekend if you think you’ll need extra money.
December 11, 2025
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
We're happy to hear that our services have been a reliable resource for you during challenging times. It's great to know you've shared your positive experience with others. We appreciate you highlighting the best time to apply for a loan. Thank you for your feedback.
Paperless process
Paperless process (no physical check, emailed docs) much better and easier than most advance locations.
August 7, 2024
Unprompted review
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Always there for me and the staff is…
Always there for me and the staff is very friendly. I really appreciate this especially when times get tough for me.
January 9, 2024
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day!
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Sam was very helpful and understanding…
Sam was very helpful and understanding of my situation and helped me through the process. I would recommend this location to anyone that may need a little help at times.
December 22, 2023
Unprompted review
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This company has lost two awesome…
This company has lost two awesome employees. I don't know what happen. Those ladies worked at that location for years. The guy is nice enough but there are long waits due to him working by himself. It opens late because he is at the bank. What's wrong with the management here?
October 3, 2023
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Advance America values its customers and we will have someone personally contact you to discuss further.
The employees at the Plainfield…
The employees at the Plainfield location are Rock Stars!!! They are very kind, patient and are very knowledgeable. It is certainly a welcoming experience.
July 6, 2023
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Always amazing customer service Megan…
Always amazing customer service Megan and her assistant on plainfield are always great
May 23, 2023
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
At the Advance America that I go to on…
At the Advance America that I go to on Plainfield Street Grand Rapids Michigan it's the best place I've been to yet when I have to borrow money. The girls at work there are so kind and so helpful. Always always there with a smile on their face. They are awesome employees you should be veryproud of them, I know I am because being a senior citizen they treat me with respect and you don't get that too often
March 21, 2023
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reviews were 100% correct. Megan is amazing!!
Due to small checks because of the holidays, I decided to try Advance America I had never borrowed before. I always read reviews for absolutely everything. Everyone rated 5 stars, and mentioned how amazing Megan is. I am happy to say the reviews nailed it. Megan is amazing.
January 5, 2023
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Knowledgeable and friendly staff and…
Knowledgeable and friendly staff and quick process!
December 30, 2022
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Megan who woks at the Plainfield office…
Megan who woks at the Plainfield office in GR is always a pleasure to work with.
October 19, 2022
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Megan at your Plainfield location in…
Megan at your Plainfield location in Grand rapids Michigan is by far the best employee.
April 2, 2022
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have never had a problem using…
I have never had a problem using Advance America. ! Very satisfied!! The employees are always friendly !
January 29, 2022
Reply from Advance America - Grand Rapids - 3914 Plainfield Ave, NE
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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