The best experience, Kristie is absolutely extremely professional and helpful and friendly. Very happy with all my visits!!
Company replied
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See what reviewers are saying
I'm learning to use the online app. Any questions I can call the office for either figuring out what I did wrong or.if I need to go in call another number to reset something .They're always knowled... See more
Company replied
The Greenfield, IN branch has the best employees! Kristie and Melanie make the loan process super easy and always give a friendly smile! They are my go to ladies when ever I have questions or need a... See more
Company replied
Fast funding to my bank, and it was about 6:00a! The website is fairly easy to navigate, but is a tad slow in responding to clicks. Overall, always a great experience! Thank you A.America! Dann... See more
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
148 E. New Rd, 46140, Greenfield, Indiana, United States
- 317-467-9850
4.9
Excellent
113 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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The best experience
The best experience, Kristie is absolutely extremely professional and helpful and friendly. Very happy with all my visits!!
May 14, 2026
Unprompted review
Reply from Advance America - Greenfield - 148 E. New Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fast funding to my bank!
Fast funding to my bank, and it was about 6:00a!
The website is fairly easy to navigate, but is a tad slow in responding to clicks.
Overall, always a great experience!
Thank you A.America!
Danny J.
March 11, 2026
Reply from Advance America - Greenfield - 148 E. New Rd
We're glad you enjoyed your experience with our fast funding and easy-to-navigate website. We appreciate your feedback regarding the website's speed and are working to improve it. Thank you!
Awesome experience and loan
February 27, 2026
Unprompted review
Reply from Advance America - Greenfield - 148 E. New Rd
We're glad you had such an awesome loan experience with us. Thank you for taking the time to leave your positive feedback.
Reply from Advance America - Greenfield - 148 E. New Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The loan service was fast and Kristie…
The loan service was fast and Kristie made it easy!
February 7, 2026
Unprompted review
Reply from Advance America - Greenfield - 148 E. New Rd
We appreciate your feedback and are happy the loan process was easy. We are glad we could provide you with excellent service.
The ladies are so nice and the loan…
The ladies are so nice and the loan process is easy!
January 28, 2026
Unprompted review
Reply from Advance America - Greenfield - 148 E. New Rd
Thank you for your response and comments regarding our services. We appreciate your business!
Kristie was so helpful and I will…
Kristie was so helpful and I will recommend her to my coworkers and friends.
January 22, 2026
Unprompted review
Reply from Advance America - Greenfield - 148 E. New Rd
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Kristie was so welcoming
Kristie was so welcoming ! She offered great loans and services. Would highly recommend to my friends and family.
January 22, 2026
Unprompted review
Reply from Advance America - Greenfield - 148 E. New Rd
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Greenfield - 148 E. New Rd
We're happy to hear that you had such a positive experience getting set up. We appreciate you taking the time to leave us this great feedback.
Kristie and Melanie are the best
Kristie and Melanie are the best. They always help when I need them and make the process so easy! I knew it was
January 15, 2026
Unprompted review
Reply from Advance America - Greenfield - 148 E. New Rd
We're happy to hear that you had such a positive experience! It's wonderful to know that our team made the process easy and provided the help you needed. Thank you for your feedback.
Always courtesy kind and helpful service
October 16, 2025
Reply from Advance America - Greenfield - 148 E. New Rd
We appreciate your feedback and are happy to know you received courteous, kind, and helpful service.
The Greenfield, IN branch
The Greenfield, IN branch has the best employees! Kristie and Melanie make the loan process super easy and always give a friendly smile! They are my go to ladies when ever I have questions or need a service, such as a money order or an easy loan service!
September 24, 2025
Unprompted review
Reply from Advance America - Greenfield - 148 E. New Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I truly appreciate what your company…
I truly appreciate what your company did for my family - money just got a little tight and needed help .. so thank you .. was able to do this all online .. I am raising my grand kids and it was nice to have direct deposited and felt safe with it all.. Have a blessed day.
May 29, 2025
Reply from Advance America - Greenfield - 148 E. New Rd
We appreciate you sharing your experience. We're happy to hear that our services were helpful to your family during a challenging time. It's wonderful you felt secure with the online process and direct deposit. Thank you for your feedback.
They made everything quick and easy…
They made everything quick and easy amazing customer service!!!
May 22, 2025
Reply from Advance America - Greenfield - 148 E. New Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very great experience glad I decided to…
Very great experience glad I decided to do business with you
April 1, 2025
Reply from Advance America - Greenfield - 148 E. New Rd
We're thrilled to hear you had a great experience! It means a lot to us that you chose to do business with us.
Kristie and Melanie do an excellent!
February 12, 2025
Unprompted review
Reply from Advance America - Greenfield - 148 E. New Rd
We're so glad to hear you had a positive experience! We appreciate you taking the time to share your feedback.
Staff is super friendly
Staff is super friendly and makes you feel welcomed and like family
August 23, 2024
Unprompted review
Reply from Advance America - Greenfield - 148 E. New Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
If I could give them 10 stars I would…
If I could give them 10 stars I would Kristie and Melanie are so nice and awesome! I wouldn’t go anywhere else for a loan or money order!!!!
August 15, 2024
Unprompted review
Reply from Advance America - Greenfield - 148 E. New Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Wonderful for when I have no money til…
Wonderful for when I have no money til next pay kept me from overdrawing at my bank a few time
July 23, 2024
Reply from Advance America - Greenfield - 148 E. New Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Go to the store they are the best 😜😄!!!
I always receive the best when I go in the store I am not happy at all with the on line it is terrible!!! Give me a break!! When you call and ask for help they don't want to help you!!
July 12, 2024
Reply from Advance America - Greenfield - 148 E. New Rd
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
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