I'm learning to use the online app. Any questions I can call the office for either figuring out what I did wrong or.if I need to go in call another number to reset something .They're always knowled... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I'm learning to use the online app. Any questions I can call the office for either figuring out what I did wrong or.if I need to go in call another number to reset something .They're always knowled... See more
Company replied
The Greenfield, IN branch has the best employees! Kristie and Melanie make the loan process super easy and always give a friendly smile! They are my go to ladies when ever I have questions or need a... See more
Company replied
Fast funding to my bank, and it was about 6:00a! The website is fairly easy to navigate, but is a tad slow in responding to clicks. Overall, always a great experience! Thank you A.America! Dann... See more
Company replied
I truly appreciate what your company did for my family - money just got a little tight and needed help .. so thank you .. was able to do this all online .. I am raising my grand kids and it was nice t... See more
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
148 E. New Rd, 46140, Greenfield, Indiana, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Advance America - Greenfield - 148 E. New Rd

Reply from Advance America - Greenfield - 148 E. New Rd
Quick and easy thanks to the caring customer service Kristina provided

Reply from Advance America - Greenfield - 148 E. New Rd
Very helpful and cheerful! Even though the first time I came in there, I was right up to the minute before they closed. So grateful for their nice attitude and helpfulness.

Reply from Advance America - Greenfield - 148 E. New Rd
Even though this isn't the situation I'd like to be in, my day is somehow always brighter when I leave after seeing Kristina Masters. She is definitely an asset to Advance America. I enjoy seeing and talking to her, she makes this not so pleasant part of my life make me feel not so bad about myself. I appreciate that, and her.

Reply from Advance America - Greenfield - 148 E. New Rd
Easy an fast. With excellent assistance with answers to questions I had about process. Made it enjoyable visit to get help w extra finances I needed for bills I had. Thank you
I usually pay and get my new loan online. This week you were running behind I pay on Tuesday and have my new loan by 10am on the same day. On Wednesday I canceled my app online and I I ended up going to my local office and Kristie was able to get me processed right away!
Thanks Kristie
The ladies in the Greenfield branch are very professional.

Reply from Advance America - Greenfield - 148 E. New Rd
Easy doing business with them. Professional and knowledgable

Reply from Advance America - Greenfield - 148 E. New Rd
Everytime that I have gone into an Advance America, the employees are friendly and professional. They are very helpful. They make the process very easy. I am grateful for Advane America.

Reply from Advance America - Greenfield - 148 E. New Rd
I have used Advance America for many years for short term quick loans. You are very convenient. The staff in the Greenfield, IN office is wonderful.

Reply from Advance America - Greenfield - 148 E. New Rd
Got in a pinch and needed a little cash to get me by- the manager - I think is kristi- was very helpful and took care of business quickly and professionally- thank you!

Reply from Advance America - Greenfield - 148 E. New Rd
Love the Greenfield In location the manager is the greatest shes fast friendly and cares!!!

Reply from Advance America - Greenfield - 148 E. New Rd
This is to say thank you to Kristie, as she was pleasant and helpful as I had tried to start my loan on line and it didn't take so, I let her know so the issues that I was having and she helped me thru the process and was glad that I had shared so she could bring this issue to any other whom was applying on line .

Reply from Advance America - Greenfield - 148 E. New Rd
The ladies are very nice and mannerly and helpful.

Reply from Advance America - Greenfield - 148 E. New Rd

Reply from Advance America - Greenfield - 148 E. New Rd
Everytime that I call or go in the office- Everyone if friendly and efficient.
Love the fact that you can pay without going into the office.

Reply from Advance America - Greenfield - 148 E. New Rd

Reply from Advance America - Greenfield - 148 E. New Rd
Fast service and treats you with respect!! The young lady that waited on my was new but knew her stuff!! Well trained!

Reply from Advance America - Greenfield - 148 E. New Rd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.