Advance America - Greenfield - 148 E. New Rd Reviews 

117
TrustScore 5 out of 5

4.9

148 E. New Rd, 46140 Greenfield, Indiana, US


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See what reviewers are saying

Rated 5 out of 5 stars

I'm learning to use the online app. Any questions I can call the office for either figuring out what I did wrong or.if I need to go in call another number to reset something .They're always knowled... See more

Company replied

Rated 5 out of 5 stars

The Greenfield, IN branch has the best employees! Kristie and Melanie make the loan process super easy and always give a friendly smile! They are my go to ladies when ever I have questions or need a... See more

Company replied

Rated 5 out of 5 stars

Fast funding to my bank, and it was about 6:00a! The website is fairly easy to navigate, but is a tad slow in responding to clicks. Overall, always a great experience! Thank you A.America! Dann... See more

Company replied

Rated 5 out of 5 stars

I truly appreciate what your company did for my family - money just got a little tight and needed help .. so thank you .. was able to do this all online .. I am raising my grand kids and it was nice t... See more

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Consultant
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Non-Bank Financial Service

About Advance America - Greenfield - 148 E. New Rd

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 148 E. New Rd, 46140, Greenfield, Indiana, United States

  • 317-467-9850

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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4.9

All reviews

(117)

12,999 reviews in the last 12 months

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Rated 5 out of 5 stars
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Excellent service

Excellent service, nice people.

August 4, 2022
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Quick and easy thanks to the caring…

Quick and easy thanks to the caring customer service Kristina provided

March 29, 2022
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Very helpful and cheerful

Very helpful and cheerful! Even though the first time I came in there, I was right up to the minute before they closed. So grateful for their nice attitude and helpfulness.

February 18, 2022
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Kristina makes my day brighter

Even though this isn't the situation I'd like to be in, my day is somehow always brighter when I leave after seeing Kristina Masters. She is definitely an asset to Advance America. I enjoy seeing and talking to her, she makes this not so pleasant part of my life make me feel not so bad about myself. I appreciate that, and her.

January 11, 2022
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Easy an fast

Easy an fast. With excellent assistance with answers to questions I had about process. Made it enjoyable visit to get help w extra finances I needed for bills I had. Thank you

December 5, 2021
Rated 4 out of 5 stars

Online app review real busy this week

I usually pay and get my new loan online. This week you were running behind I pay on Tuesday and have my new loan by 10am on the same day. On Wednesday I canceled my app online and I I ended up going to my local office and Kristie was able to get me processed right away!
Thanks Kristie

November 28, 2021
Rated 5 out of 5 stars

The ladies in the Greenfield branch are…

The ladies in the Greenfield branch are very professional.

September 15, 2021
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

greenfield office is great

September 15, 2021
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Easy doing business with them

Easy doing business with them. Professional and knowledgable

September 12, 2021
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Everytime that I have gone into an…

Everytime that I have gone into an Advance America, the employees are friendly and professional. They are very helpful. They make the process very easy. I am grateful for Advane America.

July 19, 2021
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

I have used Advance America for many…

I have used Advance America for many years for short term quick loans. You are very convenient. The staff in the Greenfield, IN office is wonderful.

June 19, 2021
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Helpful

Got in a pinch and needed a little cash to get me by- the manager - I think is kristi- was very helpful and took care of business quickly and professionally- thank you!

April 27, 2021
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Love the Greenfield In location the…

Love the Greenfield In location the manager is the greatest shes fast friendly and cares!!!

April 26, 2021
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

This is to say thank you to Kristie

This is to say thank you to Kristie, as she was pleasant and helpful as I had tried to start my loan on line and it didn't take so, I let her know so the issues that I was having and she helped me thru the process and was glad that I had shared so she could bring this issue to any other whom was applying on line .

April 24, 2021
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd


Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The ladies are very nice and mannerly…

The ladies are very nice and mannerly and helpful.

March 6, 2021
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

Theresa: Thank you for the positive feedback. We appreciate you choosing Advance America for your loan needs.

Rated 5 out of 5 stars

Clerk was very friendly

Clerk was very friendly. Love love your help. Thank you 🙏🏻

March 4, 2021
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

We were so excited to receive this review and are glad we could provide the loan you needed. Have a great day!

Rated 5 out of 5 stars

Everytime that I call or go in the…

Everytime that I call or go in the office- Everyone if friendly and efficient.
Love the fact that you can pay without going into the office.

February 16, 2021
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Great Experience

Amazing service & the most friendly staff! Highly recommend!

January 21, 2021
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

Thank you for the positive feedback. We appreciate you choosing Advance America for your loan needs.

Rated 5 out of 5 stars

Fast service and treats you with…

Fast service and treats you with respect!! The young lady that waited on my was new but knew her stuff!! Well trained!

December 5, 2020
Advance America - Greenfield - 148 E. New Rd logo

Reply from Advance America - Greenfield - 148 E. New Rd

Thank you for your response and comments regarding our services. We appreciate your business!

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