Kierrea was awesome. She helped me out tremendously, very kind and pleasant.
Company replied
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See what reviewers are saying
The ladies at Advance America on 165th st in Hammond are amazing from the time you enter the business they happy an welcoming quickly assist you in the order you come in .. always friendly an have you... See more
Company replied
Kierrea has been nothing but excellent without her help I would not have my account, virtual card' or my referral fee. This Lady not only deserves a raise but definitely a promotion for her wit and... See more
Company replied
I have had several loans with different types of loans companies in the past and I must say that Advance America is the best lender. They will work with you and they don’t charge a high interest rate... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1301 165th Street, 46320, Hammond, IN, United States
- 219-933-3067
5.0
Excellent
493 reviews
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Kierrea was very informative and…
Kierrea was very informative and friendly.
September 8, 2025
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Kierrea was a great help to me and very…
Kierrea was a great help to me and very efficient , will be coming back
September 4, 2025
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
We appreciate your positive feedback. We're so happy we could provide the assistance you needed and look forward to helping you again in the future.
Kierrea was great and very helpful
Kierrea was great and very helpful. I recommend that anyone who visits seeks her assistance for fast, comfortable and reassuring help.
August 29, 2025
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Friendly with customers and always…
Friendly with customers and always making sure if you have any questions
August 26, 2025
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Kierrea was great and informative.
Kierrea was great and informative.
August 18, 2025
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Great atmosphere
Lakeisha, Kierrea, and Nakeya are very wonderful ladies. Definitely will make you feel welcomed.
August 14, 2025
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thanks Viviane
July 26, 2025
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Hammond - 1301 165th Street
We appreciate your positive feedback! We are so happy to hear you received excellent customer care and had an amazing experience.
The associate was very knowledgeable
The associate was very knowledgeable, friendly, and personable. It is like that with all the associates every time I visit. They all make you feel very welcome.
June 25, 2025
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Kierrea gave impeccable customer…
Kierrea gave impeccable customer service. Fast, efficient, and informative.
June 28, 2025
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
We appreciate you taking the time to leave us this positive feedback. We are so happy to hear that you found our customer service to be fast, efficient, and informative!
Nakeya and Kierrea I went in they got…
Nakeya and Kierrea I went in they got me together fast and was very friendly and helpful.
June 27, 2025
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
We're happy to hear that you had a fast and friendly experience! We appreciate you taking the time to share your positive feedback; it means a lot to us.
Kierrea is extremely helpful
Kierrea is extremely helpful, patient, and hopeful. In fact, the customer service I experienced today really made me look into long standing business with Advance America.
June 27, 2025
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
We're happy to hear that you found our customer service helpful and that it encouraged you to consider a long-term business relationship with us. Thank you for your positive feedback.
Kierrea give me impeccable customer…
Kierrea give me impeccable customer service. She was very polite, patient, & very informative.
June 24, 2025
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
We appreciate you taking the time to leave us this positive feedback. We're so happy to hear that you had a positive experience and that our team was helpful and patient!
Nikia & Vivian Review
Nikia and Vivian were superb in their customer service. Top notch team at Advance America.
June 18, 2025
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
We appreciate you taking the time to share your experience. We're so happy to hear you received excellent customer service from our team.
Nakeya got me in and out
Nakeya got me in and out. Great customer care.
June 13, 2025
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Kierrea and Lakeisha were both…
Kierrea and Lakeisha were both extremely helpful and kind.
June 9, 2025
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great service all the way across the…
Great service all the way across the board. Awesome customer service Kierrea was very helpful and gave me a lot of helpful information.
June 6, 2025
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
We appreciate you taking the time to leave us this positive feedback. We are so happy to hear that our team was able to provide you with awesome service and helpful information.
Excellent service
The efficiency of service on obtaining a loan is excellent. The clerks are knowledgeable in serving me with ease. If there was an issue, it was resolved quickly.
May 30, 2025
Reply from Advance America - Hammond - 1301 165th Street
We appreciate your feedback and are happy to hear about your experience. We're glad you found our team knowledgeable and the service efficient. We're pleased that any issues were resolved quickly.
Great Services
My experience with Advance America was awesome…. Lakeisha was very helpful and informative about my needs. Thanks
May 30, 2025
Unprompted review
Reply from Advance America - Hammond - 1301 165th Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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