Advance America - Hawthorne - 3937 W. Rosecrans Reviews 

135
TrustScore 5 out of 5

4.8

3937 W. Rosecrans, 90250 Hawthorne, CA, US


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Rated 5 out of 5 stars

Jane is personable and attentive. She thoroughly explains the process and also told me which option is better for paying back my loan and why that option is better (bank account vs. debit card). The p... See more

Company replied

Rated 5 out of 5 stars

this is for Ms. Jane S. Castillo.. Since the year of 2021,.. Ms. Castillo has been extremely supportive in helping me take good care of my family. Ms. Jane is always looking for business o... See more

Company replied

Rated 5 out of 5 stars

This company and personal are the best when I need them . I recommend it to everyone.

Company replied

Rated 5 out of 5 stars

Applying online for a loan was pretty simple. There were no complications asking how much I wanted to borrow and what would the total amount to be repaid.

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Hawthorne - 3937 W. Rosecrans

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 3937 W. Rosecrans, 90250, Hawthorne, CA, United States

  • 310-219-1184

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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4.8

All reviews

(135)

12,039 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Exceptional Professionalism

Ironically, each time I’ve taken advantage of the services, Delia Alvarez, has demonstrated exceptional knowledge & professionalism!

July 5, 2023
Unprompted review
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Professional

Professional, fast, and easy process; I really needed the help. Thank you!

June 18, 2023
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Courteous

Courteous, attentative, efficient, and most helpful.

April 30, 2023
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Staff was knowledgeable ,courteous and…

Staff was knowledgeable ,courteous and helpful

March 31, 2023
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Victoria

Victoria, Is So Polite In Your South Bay Location, Entire Staff, Has Always Taken, An Extra Step, In A Friendly Customer Service Commitment. I Thank You All, Continue To Shine.

January 3, 2023
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Jane is personable and attentive

Jane is personable and attentive. She thoroughly explains the process and also told me which option is better for paying back my loan and why that option is better (bank account vs. debit card). The process was seamless and only about 30 minutes for a first time payday loan. If you want someone with a great attitude and no wait, get there as soon as they open and ask for Jane.

January 25, 2023
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans


Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

The professionalism of your employees

The professionalism of your employees, the auto-screens, as well as the way they treat you with dignity. Its always a pleasure.

November 29, 2022
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 4 out of 5 stars

Ana was outstanding!

Ana was outstanding!! She walked me step by step thru the process and was very patient. Thank you!

August 7, 2022
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Service was great!!!

February 5, 2022
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The service was excellent

The service was excellent. The two young ladies were very polite and informative. They were both patient with myself and another gentleman at the time. I thought this was a major plus, that were both seniors citizens.

November 17, 2021
Rated 5 out of 5 stars

Service

Very good service display details very patient and waiting 4 to get their payment temporary assistance while taking care of you recommend to anyone

July 12, 2021
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Quick and Friendly Service

Once again the Hawthorne store was fantastic. They are friendly and efficient. You are in and out of there in a snap, even with friendly small talk. They may be the absolute best Payday Loan Store I have ever been a customer of.

Richard from Gardena

May 11, 2021
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Great Job

It is truly a blessing to all of us that are going through hard times financially, when your short of cash till your next paycheck, this truly helps the families. They work with you not against you, thank you so much,, may God bless you all

May 8, 2021
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

My Loan Experience

It was an easy loan experience. No hassles or setbacks, it was very quick. The Advance America Loan Representative, was extremely pleasant, kind, professional and very thorough during the entire process. I was quite pleased.

Thank you.

March 15, 2021
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

COMPASSION THEY ARE BERY NICE WGEN IT COMES TO PATIENCE LUV THIS PL THANK U

THIS PLACE IS VERY NICE WHEN U GO THERE I LIKE THE FACT THAT THEY ARE VERY POLITE WITH ELDERS AND THEY SHOW PATIENCE THANK U

March 7, 2021
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Maggie: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The staff at AdvanceAmerica are the…

The staff at AdvanceAmerica are the best!!!
They know how to make things work for people who come to get financial help.
I know, because I have been with them for a long time.
“Great Job”

February 21, 2021
Advance America - Hawthorne - 3937 W. Rosecrans logo

Reply from Advance America - Hawthorne - 3937 W. Rosecrans

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

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