I got denied for my loan but my experience here was great!! Thank you Kelli so much for helping me through it all. Setting my online account up also. Keep up the great work. Hopefully I can fix some... See more
Company replied
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See what reviewers are saying
For those quick financial in between pay date needs. Go see the two amazing ladies at the Pendleton Pike location. They don't treat you like a customer, they treat you like family. I love that locatio... See more
Company replied
The experience here is not like any other payday loan locations. They’re very courteous, and they make it a pleasant experience.. this is the only place that I would go to when I need extra cash.
Company replied
I use to go to Kroger for my western union needs there was always a line system down. I google to see where else I could and I went to this location. The ladies at this store were very professional an... See more
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Company details
About Advance America - Indianapolis - 10930 Pendleton Pike, Ste. 105
Written by the company
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
10930 Pendleton Pike, Ste. 105, 46236, Indianapolis, IN, United States
- 317-823-3994
4.7
Excellent
117 reviews
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Helpfull , great person who works at that Pendleton location
Great person who works at the Pendleton lo6
August 30, 2021
Reply from Advance America - Indianapolis - 10930 Pendleton Pike, Ste. 105
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Best place to get a payday loan
I never ever have any problems
Always respectful understanding informative great customer service they know me and remember me no hassles or issues great staff and like the new system too
April 23, 2021
Reply from Advance America - Indianapolis - 10930 Pendleton Pike, Ste. 105
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I like the new innovated system
I like the new innovated system. Transactions are easier and can be made from the touch of a pressing buttons. Thanks
March 15, 2021
Reply from Advance America - Indianapolis - 10930 Pendleton Pike, Ste. 105
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
very helpful and polite,
March 7, 2021
Reply from Advance America - Indianapolis - 10930 Pendleton Pike, Ste. 105
Harold: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The employee was on drugs
The employee was on drugs. Literally kept zoning out and “falling asleep “ while completing my loan. Will not recommend or return to this place.
February 25, 2021
Reply from Advance America - Indianapolis - 10930 Pendleton Pike, Ste. 105
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
Reply from Advance America - Indianapolis - 10930 Pendleton Pike, Ste. 105
Thank you for your response and comments regarding our services. We appreciate your business!
Associate
In September, the same person was there as this month. In September, she was 20 minutes late opening. She was dressed inappropriately. Low cut shirt as if she was going bar hopping. You could see clear down her shirt. Not business like at all. This month, same person, she was 15 minutes late opening as two of us waited in the rain. She is not the regular person. She is filling in so the regular person has a day off. I understand that.Please bring back the one who was furloughed due to covid. The regular person is wonderful and very personable as well as the one that was let go.
November 26, 2020
Reply from Advance America - Indianapolis - 10930 Pendleton Pike, Ste. 105
Thank you for your response and comments regarding our services. We appreciate your business!
Marsha and the staff make the…
Marsha and the staff make the experience easy and the are very efficient and helpful. They are friendly and courteous which makes it enjoyable for the customer.
November 4, 2020
Reply from Advance America - Indianapolis - 10930 Pendleton Pike, Ste. 105
Your business is important to us, thank you for your response!
I've used this business off and on for…
I've used this business off and on for a few years Marsha is the best so nice and polite.
October 31, 2020
Reply from Advance America - Indianapolis - 10930 Pendleton Pike, Ste. 105
Thank you for your response and comments regarding our services. We appreciate your business!
Love the ladies that work at my store
Love the ladies that work at my store. Such caring and wonderful individuals ❤️
February 26, 2020
Unprompted review
Outstanding
February 26, 2020
Unprompted review
They are so helpful
They are so helpful, and very understanding. I walk in they know me by name they ask how I am doing , I have a real good relationship with them I feel welcomed
February 5, 2020
Unprompted review
It was quick and easy and the workers…
It was quick and easy and the workers were nice
January 15, 2020
Unprompted review
Professional and easy to do business…
Professional and easy to do business with.
January 7, 2020
Unprompted review
Very friendly staff
Very friendly staff. They always welcome me into the store.
November 16, 2019
Unprompted review
Thank you all for the Loan!
Thank you all for the Loan, it Can in handy when I really needed it. And the customer service was very friendly and professional. Well done Advance America. Thanks again!
November 9, 2019
Unprompted review
They are very very friendly people work…Amazing People
They are very very friendly people work there that I had been with the for long time...Give them full star and will go there if I need to...Thanks!!!
August 4, 2019
Unprompted review
Excellent customer experience
The ladies are lovely at my local branch! I enjoy going in and having excellent and speedy customer service! My only wish is for an online service to manage my loan. The ability to upload my paystub and do my transaction online would be so beneficial for those that can’t make it into the brick and mortar building. I know I wouldn’t see the lovely ladies but having the option would be spectacular.
August 2, 2019
Unprompted review
We have been very happy with the…
We have been very happy with the service. They are very friendly and courteous when you come in and always great you with a smile
July 28, 2019
Unprompted review
The lady's are very nice where i…
The lady's are very nice where i go.never had a problem .
July 27, 2019
Unprompted review
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