I never have had a bad experience here, I have been using this establishment for over 20 years and always the people are very helpful and happy to see me. They all know me by sight and treat me with k... See more
Company replied
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Very nice & verified all information! Fast access to cash!
Company replied
I came in a little frustrated because I couldn’t complete my loan online. Cora very patiently helped me figure out what was happening. Which was on their side she figured it out was able to help me ge... See more
Company replied
Great service! Julie Woodard was very helpful and super nice. I highly recommend this place if you need a loan.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1985 E. Stop 13 Road, 46227, Indianapolis, IN, United States
- 317-881-6328
4.8
Excellent
58 reviews
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Reply from Advance America - Indianapolis - 1985 E. Stop 13 Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The customer service is above and…
The customer service is above and beyond. There isn't any judging when we need help in this time of turmoil. Thank You
June 6, 2022
Reply from Advance America - Indianapolis - 1985 E. Stop 13 Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The ladies who run Advance America make…
The ladies who run Advance America make it easy to get a payday loan .Always friendly, helping u thru process especially now with the computer pad I'm not techanicly good with those types of things.They help me walk through the process to make it easy and have it deposited right into my bank no need to make different stops.
October 12, 2021
Reply from Advance America - Indianapolis - 1985 E. Stop 13 Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great caring Service...Vanessa is…
Great caring Service...Vanessa is always very nice and pleasant to deal with, she repersents your company in a very professional manner ..
August 21, 2021
Reply from Advance America - Indianapolis - 1985 E. Stop 13 Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
When I’ve needed cash
When I’ve needed cash in times of importance on a short term basis, Advance America has been most helpful and quick in providing money I’ve needed. While rates for advances are high, it has allowed me to pay bills in a timely manner. In that way it has been worth it to me. Store employees are courteous and provide quick and service as well.
July 11, 2021
Reply from Advance America - Indianapolis - 1985 E. Stop 13 Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly staff
June 8, 2021
Reply from Advance America - Indianapolis - 1985 E. Stop 13 Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The ladies that work over there are…
The ladies that work over there are total sweethearts. If I have a problem paying back my loan they always try to think of ways to help me. They are awesome.
April 16, 2021
Reply from Advance America - Indianapolis - 1985 E. Stop 13 Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The two ladies begin the counter are…
The two ladies begin the counter are very courteous, friendly and HONEST.
January 24, 2021
Reply from Advance America - Indianapolis - 1985 E. Stop 13 Road
Fred: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always Helpful
Always super helpful and very friendly. Would definitely recommend if you need cash to cover a small expense!
January 23, 2021
Reply from Advance America - Indianapolis - 1985 E. Stop 13 Road
CJ: We were so excited to receive this review and are glad we could provide the loan you needed. Have a great day!
I appreciate the fast response and…
I appreciate the fast response and helpful staff.
December 22, 2020
Reply from Advance America - Indianapolis - 1985 E. Stop 13 Road
Thank you for your response and comments regarding our services. We appreciate your business!
The ladies that work there are so very…
The ladies that work there are so very sweet and help me every time I need help. Thanks and Happy Thanksgiving
November 24, 2020
Reply from Advance America - Indianapolis - 1985 E. Stop 13 Road
Thank you for your response and comments regarding our services. We appreciate your business!
Very respectful and was done quickly
October 22, 2020
Reply from Advance America - Indianapolis - 1985 E. Stop 13 Road
Your business is important to us, thank you for your response!
Cora and Vanessa are Great!
Cora and Vanessa are Great!! I've been coming in for almost 2 years and I have always been treated so awesome! They take the time to greet me by name!
September 19, 2020
Unprompted review
Reply from Advance America - Indianapolis - 1985 E. Stop 13 Road
Your business is important to us, thank you for your response!
Reply from Advance America - Indianapolis - 1985 E. Stop 13 Road
Your business is important to us, thank you for your comment!
They were very professional and made it…
They were very professional and made it easy to borrow short term.
January 1, 2020
Unprompted review
Very good people and very easy to work…
Very good people and very easy to work with
November 24, 2019
Unprompted review
Great service
Staff are extremely friendly and go out of their way to help you
September 17, 2019
Unprompted review
Great Customer Service
Great Customer Service, such friendly people. Only downfall about using Advance America is the hours aren't convenient and the pay back option you have to call into a call center where other companies I can go online and pay and print a receipt and then go in that same day and borrow again. I work an hour from the store so the minor things such as hours and online payments are important to me.
August 20, 2019
Unprompted review
Reply from Advance America - Indianapolis - 1985 E. Stop 13 Road
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
ADVANCED AMERICA GREENWOOD IND AWESOME PLACE
I went to Advance America about 7 months ago and when I entered the door I was greeted by Cora and Vanessa 2 very nice ladies. They helped me with my business transactions they were very efficient very thorough and so pleasant. I always leave with a smile on my face. I would highly recommend to my family and friends.
August 9, 2019
Unprompted review
A great experience!
Staff is always friendly, knowledgable, and very helpful.
April 21, 2019
Unprompted review
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