I never have had a bad experience here, I have been using this establishment for over 20 years and always the people are very helpful and happy to see me. They all know me by sight and treat me with k... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very nice & verified all information! Fast access to cash!
Company replied
I came in a little frustrated because I couldn’t complete my loan online. Cora very patiently helped me figure out what was happening. Which was on their side she figured it out was able to help me ge... See more
Company replied
Great service! Julie Woodard was very helpful and super nice. I highly recommend this place if you need a loan.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1985 E. Stop 13 Road, 46227, Indianapolis, IN, United States
- 317-881-6328
4.8
Excellent
58 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cora and Vanessa are GREAT
Cora and Vanessa are GREAT! I have no problem coming as I know I will be meet with a smile and eagerness to get me in and out.
April 11, 2019
Unprompted review
Always helpful understanding and…
Always helpful understanding and friendly staff
March 13, 2019
Unprompted review
I was treated extremely well and…
I was treated extremely well and welcomed . I will definitely do business there again. The staff was very friendly and extremely helpful.
December 25, 2018
Unprompted review
Advance America is always able to help…
Advance America is always able to help me when I need it most! The staff is friendly and caring, and always smiling and helpful. Advance America will always be my choice during unexpected expenses.
February 18, 2018
Unprompted review
Advance America has always been very …
Advance America has always been very good to me and I hope that one of these days I won't have to use them but when you have bills that come due before you get paid you have to use them
November 21, 2017
Unprompted review
Always friendly and helpful when I need …
Always friendly and helpful when I need the help.
November 2, 2017
Unprompted review
VANESSA HAS TO BE ONE OF THE MOST …
VANESSA HAS TO BE ONE OF THE MOST POLITE AND UNDERSTANDING YOUNG LADY TO WORK WITH. IT IS HUMBLING TO HAVE TO BRING YOURSELF INTO AN ESTABLISHMENT AND REQUEST THE HELP. HOWEVER, SHE MAKES YOU FEEL LIKE SHE IS YOUR FRIEND. I WILL NOT GO TO ANY OTHER ADVANCE AMERICA.
THANK YOU VANESSA FOR ALL THAT YOU DO
September 12, 2017
Unprompted review
Excellent service
August 31, 2017
Unprompted review
Being an older person and on a fixed …
Being an older person and on a fixed income Advance America has been a life savor so many times that i just can't count. At my branch, Vanesa White is the manager and over the years she has not only been very professional, courteous,and friendly. I would and have recommended their services to anyone needing a short term loan.
August 4, 2017
Unprompted review
Employees was very nice and helpful …
Employees was very nice and helpful polite
July 7, 2017
Unprompted review
Always nice to deal with
June 11, 2017
Unprompted review
I highly recommend Vanessa and Advance America
I've been doing business w/Vanessa and Advance America for many years. They make the process easy to understand, streamlines and efficient. I would highly recommend them to anyone who needs a pay day loan.
May 30, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.