Joanna was amazing, fast process was in and out with cash on hand. Definitely recommend for payday loan
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After signing up with them in person which they were very helpful and made everything easy going i knew i was at the right place! And not to mention how easy everything is with there online page you s... See more
Company replied
The customer service rep in the store in Indio was very helpful. We found out that there was a mistake in my information and that is why I was unable to go online to receive my most recent loan. The... See more
Company replied
Came in for a title loan, Joanna and Mayra are amazing. Had a great experience and great service with my loan application. Definitively recommend for money needs.
Company replied
Company details
- Loan Agency
- also in
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
81673 Hwy. 111, Ste. 5, 92201, Indio, CA, United States
- 760-775-5712
4.9
Excellent
205 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Joanna has excellent service great…
Joanna has excellent service great assisting m today with payday loan
June 8, 2024
Unprompted review
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thank you Joanna for help with my…
Thank you Joanna for help with my Western Unión Pickup!
April 25, 2024
Unprompted review
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
There really sweet and you get your…
There really sweet and you get your money in minutes, yes in california you cant borrow more than 250.00 dollars but they make it easy with a smile .God Bless Advance America : )
March 21, 2024
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Quick and easy
February 4, 2024
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
The customer service rep wonderful
The customer service rep in the store in Indio was very helpful. We found out that there was a mistake in my information and that is why I was unable to go online to receive my most recent loan. The procedure in the store was easy and quickly done.
January 11, 2024
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Fast and simple loan online.Especially…
Fast and simple loan online.Especially when calling customer service they are understandable and knowledgeable
January 11, 2024
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very helpful
Very helpful. Erica went thru all the info on the phone with me to get me pre approved so I did not waste a trip to the store. The process was very easy and fast to help me with a little cash needed before payday. Very friendly customer service and professional too! I will recommend to my friends and family. Thank you for helping me out in a hard financial time.
December 29, 2023
Unprompted review
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The entire Staff have become like…
The entire Staff have become like Family,yet their professional skills shine through
December 14, 2023
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome!
Customer service is very prompt. Very proficient n quick. Great customer service skills good friendly attitudes.
June 6, 2023
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I needed money until payday
I needed money until payday. Joanna was very helpful, nice and professional. Good job Joanna.
April 21, 2023
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
the personal and prfessional serice
April 2, 2023
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff makes you great at the Indio…
The staff makes you great at the Indio location!
March 21, 2023
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always very helpfull
December 31, 2022
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Joanna Garcia was super helpful and…
Joanna Garcia was super helpful and professional. Great customer service and positive attitude. Definitely will come back!
September 23, 2022
Unprompted review
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Thanks for being there.
June 5, 2022
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Absolutely the easiest
Absolutely the easiest to use with a professional staff. I now use it online and find it a breeze.
February 8, 2022
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.