Advance America - Indio - 81673 Hwy. 111, Ste. 5 Reviews 

205
•
TrustScore 5 out of 5

4.9

81673 Hwy. 111, Ste. 5, 92201 Indio, CA, US

•

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See what reviewers are saying

Rated 5 out of 5 stars

Joanna was amazing, fast process was in and out with cash on hand. Definitely recommend for payday loan

Company replied

Rated 5 out of 5 stars

After signing up with them in person which they were very helpful and made everything easy going i knew i was at the right place! And not to mention how easy everything is with there online page you s... See more

Company replied

Rated 5 out of 5 stars

The customer service rep in the store in Indio was very helpful. We found out that there was a mistake in my information and that is why I was unable to go online to receive my most recent loan. The... See more

Company replied

Rated 5 out of 5 stars

Came in for a title loan, Joanna and Mayra are amazing. Had a great experience and great service with my loan application. Definitively recommend for money needs.

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Financial Institution
  4. Money Order Service
  5. Money Transfer Service
  6. Non-Bank Financial Service

About Advance America - Indio - 81673 Hwy. 111, Ste. 5

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 81673 Hwy. 111, Ste. 5, 92201, Indio, CA, United States

  • 760-775-5712

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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4.9

All reviews

(205)

10,257 reviews in the last 12 months

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Rated 5 out of 5 stars
Advance America - Indio - 81673 Hwy. 111, Ste. 5 logo

Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

In Person Support

I couldn't get through on line. I went to the Indio store for help. The representative was patient and helpful. Within 15 minutes she cleared up the problems and I walked out with money in my account and a promise that

November 19, 2021
Rated 5 out of 5 stars

I have been using your location here in…

I have been using your location here in Indio for about 2 months, Your staff is friendly and helpful,
Thank You for doing a good job,
And thank you for being there with my many questions,

Carol Ferguson

September 28, 2021
Advance America - Indio - 81673 Hwy. 111, Ste. 5 logo

Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 4 out of 5 stars

Awesome…..Please to go!!!

I’m so grateful that there is so a very Great please call advance America .the cashiers and and all the employees are very great with customer service.. that’s y I always come keep up the good job🙌🏻☺️

June 30, 2021
Advance America - Indio - 81673 Hwy. 111, Ste. 5 logo

Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Very easy and fast process

Very easy and fast process. The representatives are nice and helpful.

May 5, 2021
Advance America - Indio - 81673 Hwy. 111, Ste. 5 logo

Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Good service

March 20, 2021
Advance America - Indio - 81673 Hwy. 111, Ste. 5 logo

Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Always great service

March 10, 2021
Advance America - Indio - 81673 Hwy. 111, Ste. 5 logo

Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5

Adrian: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

My needs are always handled…

My needs are always handled professionally and kindly!

March 2, 2021
Advance America - Indio - 81673 Hwy. 111, Ste. 5 logo

Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5

We were so excited to receive this review and are glad we could provide the loan you needed. Have a great day!

Rated 4 out of 5 stars

The employee that help me get my loan…

The employee that help me get my loan was so very nice she made the whole process very easy , understanding, and fast. All the employees were very kind and welcoming towards all customers. Thank you women for making us feel comfortable.

October 18, 2020
Advance America - Indio - 81673 Hwy. 111, Ste. 5 logo

Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5


Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Outstanding customer service

Very enjoyable customer service. All of the staff are well prepared. They are well trained in giving you a pleasant experience 😜

October 2, 2020
Unprompted review
Advance America - Indio - 81673 Hwy. 111, Ste. 5 logo

Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

The employees are great and very…

The employees are great and very professional.

September 1, 2020
Unprompted review
Advance America - Indio - 81673 Hwy. 111, Ste. 5 logo

Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Good customer service process my loan…

Good customer service process my loan in a timely manner

June 26, 2020
Unprompted review
Advance America - Indio - 81673 Hwy. 111, Ste. 5 logo

Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5


Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

My mother enjoyed the way the…

My mother enjoyed the way the representative handled her transaction. Fast and helpfull. Especially when the paperwork changed. And she could get her money on her card. And pay with her card.Thank you.

June 19, 2020
Unprompted review
Advance America - Indio - 81673 Hwy. 111, Ste. 5 logo

Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5


Thank you for your response and comments regarding out services. We appreciate your business!

Rated 5 out of 5 stars

The ladies were very helpful and it did…

The ladies were very helpful and it did not take very long at all to get completed with the payday loan. Bravo to the people in Advance America

June 16, 2020
Unprompted review
Advance America - Indio - 81673 Hwy. 111, Ste. 5 logo

Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Its indio always awesome so there you…

Its indio always awesome so there you go drop the mic we out!!

June 3, 2020
Unprompted review
Advance America - Indio - 81673 Hwy. 111, Ste. 5 logo

Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5

Your business is important to us, thank you for your response!

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