Joanna was amazing, fast process was in and out with cash on hand. Definitely recommend for payday loan
Company replied
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After signing up with them in person which they were very helpful and made everything easy going i knew i was at the right place! And not to mention how easy everything is with there online page you s... See more
Company replied
The customer service rep in the store in Indio was very helpful. We found out that there was a mistake in my information and that is why I was unable to go online to receive my most recent loan. The... See more
Company replied
Came in for a title loan, Joanna and Mayra are amazing. Had a great experience and great service with my loan application. Definitively recommend for money needs.
Company replied
Company details
- Loan Agency
- also in
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
81673 Hwy. 111, Ste. 5, 92201, Indio, CA, United States
- 760-775-5712
4.9
Excellent
205 reviews
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The customer service still needs…
The customer service still needs improvement. When I have been made to wait (standing) while the person available claims she will be back in a while, yet continues to walk around doing nothing.
I really get upset. Girls needs customer training. This place is just awful. In dealing with customers. Period
March 8, 2020
Unprompted review
Reply from Advance America - Indio - 81673 Hwy. 111, Ste. 5
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
The girls at the Indio and Cathedral…
The girls at the Indio and Cathedral City locations are awesome. They always have a smile are courteous and treat you with respect
February 26, 2020
Unprompted review
All the people are very nice.
February 25, 2020
Unprompted review
The girls are Amazing ♥️
February 25, 2020
Unprompted review
Their employee's are very nice when I…
Their employee's are very nice when I go in, and I'm out of there in no time
February 17, 2020
Unprompted review
It was perfect!
From the second I walked in to the end of the transaction, everything was perfect. I mentioned I was on my lunch break and I felt the girl did everything she could to make it quick and easy for me. I would definitely return, thank you!
February 16, 2020
Unprompted review
Friendly and willing to work with you.
February 14, 2020
Unprompted review
The ladies in the store in Indio…
The ladies in the store in Indio California are so pleasant and helpful with the new website. Christina has a great staff which reflects on her as a good manager!! We appreciate all that you do for us.
January 27, 2020
Unprompted review
Great customer service fast and…
Great customer service fast and friendly.
January 23, 2020
Unprompted review
The girls that work there are awesome
The girls that work there are awesome. So nice and respectful. They dont make you feel like a loser for doing a loan.
January 8, 2020
Unprompted review
Very nice and professional staff.
January 7, 2020
Unprompted review
Office staff is friendly professional…
Office staff is friendly professional great service
November 26, 2019
Unprompted review
The wait is never long 🙏🙏💯
November 9, 2019
Unprompted review
The team is very helpful and friendly.
November 5, 2019
Unprompted review
The staff at the Indio
The staff at the Indio, CA Advance America office are always professional, courteous,
understanding & process requests in a timely manner,
Many deserts residence are in need of your
financial assistance in this economy,
Please keep all Advance America locations
available, this week I had to move on short notice as the owner of the condo is selling & Advance America helped with the moving company
November 3, 2019
Unprompted review
The staff at the Indio
The staff at the Indio, CA store is exceptional. They are professional and friendly.The senior staff should clone them!!
October 22, 2019
Unprompted review
Excellent customer Service
Professional,polite ,engaging and well knowledgeable staff.
October 8, 2019
Unprompted review
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