Advance America - Jacksonville - 12777 Atlantic Blvd., Unit 3 Reviews 

63
TrustScore 5 out of 5

4.8

12777 Atlantic Blvd., Unit 3, 32225 Jacksonville, FL, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The process was fast. The payment was reasonable. You qualified me for the amount I can afford. You didn't loan me the max amount. I will always stay faithful to them. Thank you 🙏

Company replied

Rated 5 out of 5 stars

Amazing service, efficient and easy. The young man who assisted was so pleasant to work with, I wish I could remember his name.

Company replied

Rated 5 out of 5 stars

The process is so smooth all they did is send me email telling me I was approved for a loan and the only thing I did is fill out the form online and then few hours money is already in my account after... See more

Company replied

Rated 5 out of 5 stars

The young man was very nice and efficient. He had excellent customer service skills.

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Jacksonville - 12777 Atlantic Blvd., Unit 3

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 12777 Atlantic Blvd., Unit 3, 32225, Jacksonville, FL, United States

  • 904-220-1204

4.8

Excellent

TrustScore 5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(63)

12,145 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amy at the Atlantic Blvd office is…

Amy at the Atlantic Blvd office is amazing, she is a great asset to you. She is one in a million. Service is excellent. I use check and go for 15 years and was satisfied. Bjt Amy tops them. As long as Amy is there, you he me. I have sent lots to Amy and we'll please. I even got money for referrals, like Linda Sharpe, and she has referred Amy.

February 17, 2021
Advance America - Jacksonville - 12777 Atlantic Blvd., Unit 3 logo

Reply from Advance America - Jacksonville - 12777 Atlantic Blvd., Unit 3

Nancy: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

I love your service

I love your service, everyone has been helpful and courteous

November 8, 2020
Advance America - Jacksonville - 12777 Atlantic Blvd., Unit 3 logo

Reply from Advance America - Jacksonville - 12777 Atlantic Blvd., Unit 3

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Customer satisfaction

Fast and timely service as usual. Very cleanly and going above and beyond covid 19 protocol standards.

August 23, 2020
Unprompted review
Advance America - Jacksonville - 12777 Atlantic Blvd., Unit 3 logo

Reply from Advance America - Jacksonville - 12777 Atlantic Blvd., Unit 3

Thank you for your response and comments regarding out services. We appreciate your business!

Rated 5 out of 5 stars

Doing a great job

May 21, 2020
Unprompted review
Advance America - Jacksonville - 12777 Atlantic Blvd., Unit 3 logo

Reply from Advance America - Jacksonville - 12777 Atlantic Blvd., Unit 3


Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

I was treated with respect

I was treated with respect . This was my first experience with any kind of loan agency and I would definitely go back to advance America. Thank you For helping me during hard times.

March 3, 2020
Unprompted review
Rated 5 out of 5 stars

Amy the branch manager at the…

Amy the branch manager at the Jacksonville FL location at Girvin and Atlantic Blvd she is the BEST out standing customer service. She makes you feel like you are only customer how much she loves your business. Treats you like a friend.

February 26, 2020
Unprompted review
Rated 5 out of 5 stars

Amy is the best

Amy is the best. I wish all your agents were just like her. I will continue to go back because of her.

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Very satisfied with the quality of …

Very satisfied with the quality of service to my heart’s delight. The associates conducted themselves in a polite and friendly manner.Very professional. Good job. Thank you Advance America.

December 9, 2019
Unprompted review
Rated 5 out of 5 stars

First time customer

First time using your service and I was amazed at how easy and helpful the gentlemen handling my request was. Even though there was a computer/scanner malfunction he continued to process my request and had me in and out in minimal time, cash in hand. It went much better that I could have imagined.

Thanks.

October 29, 2019
Unprompted review
Rated 5 out of 5 stars

I love Amy she is always very…

I love Amy she is always very professional and helpful .I continue to use Advance America because she is always cheerful and knowledgeable.such an accent to your company.

October 9, 2019
Unprompted review
Rated 5 out of 5 stars

It’s been a long while...

It’s been awhile since I’ve taken out a loan and this was my last place to come to. When I dig deep and had the courage my heart dropped when the reps said the systems were down. Reps advise take a card and call back to see if systems are back up. My legs were too weak and couldn’t move so w waited about 15 minutes then left. I think less than 2 hours passes and when the rep answer “would you like a loan today” I knew then it system were back up.
The rep was courteous and walked me back through the process of updating my profile. I slightly panic again when I thought I had to leave again due to not having all of my documents. Thank goodness to technology...I was able to get my loan to take care of a major need.

August 8, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look