When your own bank, Vystar, declines you a personal loan, thankful for Advance America coming in clutch. Life is a struggle but you don't always want to call on family to loan you money either. Thank... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everyone there is friendly and professional. I’ve been doing business with advance America for years so much so that they know me when I walk in. I would definitely recommend Advance America to anyone... See more
Company replied
The people that are in the office on Normandy Blvd are AMAZING. They are always very friendly and professional they know what you are needing just by listening. I definitely recommend this office beca... See more
Company replied
The manager at this location is outstanding! It’s always a delight to see her warm smiling face and engaging attitude. I definitely urge you to stop by and see her! 😊
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
7961 Normandy Blvd. #2, 32221, Jacksonville, FL, United States
- 904-781-1650
4.9
Excellent
82 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great atmosphere and always pleasant…
Great atmosphere and always pleasant and easy helpful people
July 7, 2024
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I came to this location because I was…
I came to this location because I was in need of some money to get my car out of the shop. I'm very glad that I came here. The ladies were very friendly and nice.
July 6, 2024
Unprompted review
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day
Helpful and friendly
August and Terryl were really helpful and friendly.
April 6, 2024
Unprompted review
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
The representatives are excellent
January 26, 2024
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Free Money Orders
January 10, 2024
Unprompted review
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
When your own bank
When your own bank, Vystar, declines you a personal loan, thankful for Advance America coming in clutch.
Life is a struggle but you don't always want to call on family to loan you money either. Thanks to Advance America for helping me out after my car accident that happened right before Christmas.
December 22, 2023
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
I love this location
October 30, 2023
Unprompted review
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I’m happy with my experience with Advance America
Everyone there is friendly and professional. I’ve been doing business with advance America for years so much so that they know me when I walk in. I would definitely recommend Advance America to anyone who is in need of extra money until the next payday.
September 2, 2023
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The people that are in the office on…
The people that are in the office on Normandy Blvd are AMAZING. They are always very friendly and professional they know what you are needing just by listening. I definitely recommend this office because of the staff that works there.
August 2, 2023
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service.
May 30, 2023
Unprompted review
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The manager of this store is Very…awesome
The manager of this store is Very helpful knowledgeable and kind I’m not sure how to spell her name I used the Advance America on Normandy Blvd Jax Fl 32221 5/15/2023 date of loan
May 16, 2023
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great experience very efficient and…
Great experience very efficient and pleasant to work with
May 11, 2023
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This company is awesome
This company is awesome, very easy to get a loan, paper less, fast approval.
I will definitely do business with you again. Thank you!
September 24, 2022
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Normandy staff is amazing ❤️🙏thank you
July 6, 2022
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The service I receive is second to…
The service I receive is second to none, best location in Jacksonville Fla.
September 8, 2021
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I love this Advance America
I love this Advance America. The girls are amazing and have become like family. Great job.
August 11, 2021
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.