When your own bank, Vystar, declines you a personal loan, thankful for Advance America coming in clutch. Life is a struggle but you don't always want to call on family to loan you money either. Thank... See more
Company replied
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Everyone there is friendly and professional. I’ve been doing business with advance America for years so much so that they know me when I walk in. I would definitely recommend Advance America to anyone... See more
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The people that are in the office on Normandy Blvd are AMAZING. They are always very friendly and professional they know what you are needing just by listening. I definitely recommend this office beca... See more
Company replied
The manager at this location is outstanding! It’s always a delight to see her warm smiling face and engaging attitude. I definitely urge you to stop by and see her! 😊
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
7961 Normandy Blvd. #2, 32221, Jacksonville, FL, United States
- 904-781-1650
4.9
Excellent
82 reviews
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Being HONEST!
I had a very good experience. However, the gentleman that served me handed me five $100 dollar bills and I only borrowed $450.00. And with your fee of $50 totaled $500. I asked him why he was giving me $500 and not $450. Without saying a word he corrected it. Never apologized or said thankyou for being honest or anything. He would have been short at the end of the day had I not been HONEST.
March 14, 2018
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I went to a certain location,I always…
I went to a certain location,I always use.it was locked/ a note on the door,to go to another out of the way location,sent thru a 3rd degree.On top of this I received a phone call about a non hesitant transaction
February 15, 2018
Unprompted review
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Your comments are important to our business and relationship. Advance America will have someone contact you within the next several business days regarding your comments.
If I describe the experience in this …
If I describe the experience in this place in one word is nauseating these two ladies don't have customer service skills one of her is called Amanda the other one I didn't find her name all I know is she is African American thin body not tall, short black hair (wig). Strong voice.
This happened yesterday 01/25/2018 @ around 3:30pm the address is
7961 Normandy Blvd #2, Jacksonville, FL 32221 and the phone number is
904-781-1650 I rather go check n' go or other place I never ever touch this place no matter if it's the only one in the land.
January 26, 2018
Unprompted review
Reply from Advance America - Jacksonville - 7961 Normandy Blvd. #2
Your comments are important to our business and relationship. Advance America will have someone contact your with in the next several business days regarding your comments.
they are so accurate and sufficient
they are so accurate and sufficient. a lot of professionalism. so courtesy and polite.
January 9, 2018
Unprompted review
Great service 😊
Your greeted with a smile and the service is quick and the office is always clean.
October 4, 2017
Unprompted review
Fast and relieving
June 18, 2017
Unprompted review
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