Saturday on September 6, 2025 it received so much help from a black queen and she made my day which I am truly grateful for ! The process was quick and she was so helpful truly. Thanks once again !
Company replied
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See what reviewers are saying
Tabitha and Neka are always kind, courteous and professional when assisting me. They are very thorough when explaining their services and always answer my questions. I feel respected as a customer eac... See more
Company replied
It was an easy process. I am not computer smart so Nika helped me thru the process. Money went in my account immediately and payment plans make it eady
Company replied
We are new in the area and needed a small emergency fund. The App was acting weird so we went into one of the branches. Our rep Tabatha was very helpful and friendly. She was quick and very clear in t... See more
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1010 S. Mason Rd. Ste. #A, 77450, Katy, TX, United States
- 281-392-1288
4.7
Excellent
29 reviews
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Saturday on September 6
Saturday on September 6, 2025 it received so much help from a black queen and she made my day which I am truly grateful for ! The process was quick and she was so helpful truly. Thanks once again !
September 6, 2025
Unprompted review
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
It was an easy process
It was an easy process. I am not computer smart so Nika helped me thru the process. Money went in my account immediately and payment plans make it eady
June 17, 2025
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
We're happy to hear that the process was easy for you. We're so glad that our team could guide you through it. It's great to know the payment plans also worked for you. Thanks for your feedback!
The representative at the Katy office…
The representative at the Katy office went above and beyond to help me
March 18, 2025
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
We're so glad to hear that you had a positive experience at our Katy office. We appreciate your kind words about the representative's helpfulness. We strive to provide excellent customer service and are happy to know we met your expectations.
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great Service and Overall Experience
Tabitha and Neka are always kind, courteous and professional when assisting me. They are very thorough when explaining their services and always answer my questions. I feel respected as a customer each and every time. I highly recommend this location for your financial needs.
June 11, 2024
Unprompted review
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Happy Customer
We are new in the area and needed a small emergency fund. The App was acting weird so we went into one of the branches. Our rep Tabatha was very helpful and friendly. She was quick and very clear in the process.
February 23, 2024
Unprompted review
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Good customer service very…
Good customer service very professional quick and helpful thanks Ms Tabatha for everything
July 2, 2023
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Everyone who works in Advance America…
Everyone who works in Advance America is always pleasant and helpful. I can always count on them to give me a payday loan with no problems.
November 1, 2022
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I had an awesome experience
I had an awesome experience. Good laughs & great service. I didn’t get approved for what I was expecting however, the 30 minutes that I did spend inside the store was delightful. I forgot whatever I was going through at that moment. I definitely will be back!
August 19, 2022
Unprompted review
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I am giving you all a 5-star review
I am giving you all a 5-star review. I have been in customer service for over 30 years. The service that I received from Ms. Nikki was out of this world. I was nervous but she had so much patience and empathy for me. I left a changed person and was happy with the service I received. Please give her a RAISE!
November 17, 2021
I Love the Ladies
I Love the Ladies, very professional and friendly I would Highly Recommend to Everyone
July 17, 2021
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Quick Cash…
I was really hesitant about applying for a loan but life circumstances happen and I needed help. I went to Advance America and the ladies there was extremely helpful. I was able to get the cash I needed and the process was very easy.
I highly recommend if you need quick cash.
Adrienne
November 22, 2020
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
Thank you for your response and comments regarding our services. We appreciate your business!
Fast and Easy
Great customer services. fast and easy. Make your payments like you suppose to and they will always be there for you
October 22, 2020
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
Your business is important to us, thank you for your response!
Those are Terry Benidict’s casinos!!!
Nice people working. Payday loans are highway robbery but I prefer the oceans 12 treatment over a car jacking. Hopefully I can pay this loan off soon. But they made sure I understood what’s going on and how the payments work.
July 17, 2020
Unprompted review
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
Thank you for your response and comments regarding out services. We appreciate your business!
The manager was very nice and pleasant.
June 17, 2020
Unprompted review
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
Thank you for your response and comments regarding out services. We appreciate your business!
The best in texas awesome
March 25, 2020
Unprompted review
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
Your business is important to us, thank you for your response!
Super easy process
Super easy process, was in and out during my lunch hour! LOVED IT!
February 11, 2020
Unprompted review
Everyone was very nice
December 24, 2019
Unprompted review
Helped me with what needed
October 29, 2019
Unprompted review
Reply from Advance America - Katy - 1010 S. Mason Rd. Ste. #A
Your business is important to us, thank you for your response!
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