Advance America - Katy - 1010 S. Mason Rd. Ste. #A Reviews 

29
TrustScore 4.5 out of 5

4.7

1010 S. Mason Rd. Ste. #A, 77450 Katy, TX, US


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Rated 5 out of 5 stars

Saturday on September 6, 2025 it received so much help from a black queen and she made my day which I am truly grateful for ! The process was quick and she was so helpful truly. Thanks once again !

Company replied

Rated 5 out of 5 stars

Tabitha and Neka are always kind, courteous and professional when assisting me. They are very thorough when explaining their services and always answer my questions. I feel respected as a customer eac... See more

Company replied

Rated 5 out of 5 stars

It was an easy process. I am not computer smart so Nika helped me thru the process. Money went in my account immediately and payment plans make it eady

Company replied

Rated 5 out of 5 stars

We are new in the area and needed a small emergency fund. The App was acting weird so we went into one of the branches. Our rep Tabatha was very helpful and friendly. She was quick and very clear in t... See more

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Katy - 1010 S. Mason Rd. Ste. #A

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 1010 S. Mason Rd. Ste. #A, 77450, Katy, TX, United States

  • 281-392-1288

4.7

Excellent

TrustScore 4.5 out of 5

29 reviews

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4.7

All reviews

(29)

11,990 reviews in the last 12 months

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Rated 5 out of 5 stars

I have been a customer for a many years…

I have been a customer for a many years and so for I haven’t not ever experience an unpleasant visit. The customer service reps has always been polite, knowledgeable, friendly. I’m speaking for the one that I have been a customer for almost 20 years.

April 29, 2019
Unprompted review
Rated 5 out of 5 stars

Beka from your Katy location

Beka from your Katy location. Mason Rd. She is a genuine young lady. She is very courteous and knows her job/position thoroughly. I enjoyed working with here and hope do so in the future.
B. Perkins

January 2, 2019
Unprompted review
Rated 5 out of 5 stars

This group of people are ALWAYS…

This group of people are ALWAYS friendly and inviting. Mason road is one of my favorite locations to work with. Thank you for providing exceptional customer service. ~Terrie~

March 11, 2018
Unprompted review
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