I was a 1st time customer coming in and the associate Holly did an excellent job explaining everything and answering all my questions. She was very polite, knowledgeable and professional! I wish mor... See more
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See what reviewers are saying
The ladies at the Kokomo location are very professional, knowledgeable of all questions, always there when you need them, friendly staff and it’s always a joy to enter this establishment
Company replied
They are very professional and easy to talk to, if you leave something there by accident they will call you and let you know an give you times when it can be picked up.
Company replied
My experience with you are is very good because when I’m in need for money to take care of some of my needs and worry it helps a lot
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1812 E. Hoffer St., 46902, Kokomo, IN, United States
- 765-868-9958
4.9
Excellent
101 reviews
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Della was amazing as always and went…
Della was amazing as always and went out of her way to help me with my loan and even helped me set up my on line account she is an asset to the company and should be looked at as such thank you Della and thank you Advance America for having the good sense to hire good people like her
November 28, 2023
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent Service
Excellent Service! Always a good experience. If a problem arises they will work with you don't be afraid to talk to them.
November 2, 2023
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
You have also been there for me when I…
You have also been there for me when I needed help.
June 18, 2023
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies were polite but in Della you…
The ladies were polite but in Della you guys have an All Star!!!!
June 13, 2023
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies at the Kokomo location are…
The ladies at the Kokomo location are very professional, knowledgeable of all questions, always there when you need them, friendly staff and it’s always a joy to enter this establishment
November 25, 2022
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Nice and very helpful
October 12, 2022
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Everyone there in the Kokomo
Everyone there in the Kokomo, in office on Hoffer st, are extremely helpful and will go above the call of duty the help u, I was having a problem getting my bank statement this time due to my phone wouldn't let me download it. Worker solved the problem with my phone and we were able to proceed, above the call of duty!!!!
August 16, 2022
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It is always a pleasure dealing with…
It is always a pleasure dealing with advance America. Dells and all of the office personnel are polite and professional. Would not want to deal with any other company.
June 28, 2022
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
always an awesome job.
June 5, 2022
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great experience
Della was great. She helped me get the loan I needed and was able to multi-task with the other customers coming into the store and the phone calls that kept coming in while still showing me great customer service. Thanks Della :)
May 31, 2022
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I give 5 stars!!
I give 5 stars!!! I love my store here in Kokomo in Hoffer St.
Della is very very very helpful and always does her best to get you what you need. She also is very good at helping if you get behind.
She always has great help too.
March 21, 2022
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The women in the store are always…
The women in the store are always helpful and friendly.
January 3, 2022
Great experience
December 24, 2021
I had an unexpected expense arise late…
I had an unexpected expense arise late in the day on a Friday, & these 2 ladies went out of their way to solve my dilemma. I left there with exactly what I needed.
They were patient, kind & courteous, going above & beyond for me! I can't say enough good things about them!
September 22, 2021
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Needed a cash advance
Needed a cash advance. The ladies in the Kokomo Local office are very helpful and pleasant. Everything was explained in an easy to understand way.
July 13, 2021
Reply from Advance America - Kokomo - 1812 E. Hoffer St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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