When you go too advance America they are very friendly very detailed on explaining the paper work an loan policy. Also have a great reminder system.
Company replied
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See what reviewers are saying
Advance America has been a God send, relocating on a fixed income can be costly. Their rates are set for the amount you want to borrow and although $55 may seem rather steep for one month. It is much... See more
Had a wonderful experience! Have been to 2 different locations, & always courteous, & do their job in a timely manner. Will continue to deal with them, & would recommend to anybody. Keep up the good j... See more
The clerk working Saturday the 18 th on Nelson rd Lake Charles was very helpful and did the transaction in a very quick professional manner. Very satisfied I am a repeat customer
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3453 Nelson Road, 70605, Lake Charles, LA, United States
- 337-474-6412
4.5
Excellent
35 reviews
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Happy people
When you go too advance America they are very friendly very detailed on explaining the paper work an loan policy. Also have a great reminder system.
February 2, 2024
Reply from Advance America - Lake Charles - 3453 Nelson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
This company is great with getting…
This company is great with getting loans or payday loans real fast and quick! Their customer service is always willing to help and very well mannered.
I am very disappointed about the Lake Charles location on Nelson road closing down. The staff there went well beyond in helping you and greeting you with welcome smiles!
June 16, 2022
Reply from Advance America - Lake Charles - 3453 Nelson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Your where very helpful to me
Your where very helpful to me. I was treated with respect and kindness.
October 2, 2021
Reply from Advance America - Lake Charles - 3453 Nelson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The process is normally simple and very…
The process is normally simple and very easy but on the day I went to the Nelson Road store in Lake Charles,La the young lady had a very very very very very very nasty attitude.I asked her are you having a bad day maam, and she said YES .Well young lady its not my fault, so please don’t take this nasty attitude out on me.You think I want this title loan ??? NO but I need it, just like you need people like myself business !!!!!!!!!!!!!!
July 4, 2021
Reply from Advance America - Lake Charles - 3453 Nelson Road
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
The customer service is courteous fast
The customer service is courteous fast. Very friendly.
June 9, 2021
Reply from Advance America - Lake Charles - 3453 Nelson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My name is Julia I had a very trying…
My name is Julia I had a very trying and tight situation and advance America came through in the short 15 to 20 minutes my problem was solved financially with advance America I am truly grateful for you being on my team😊
December 26, 2020
Reply from Advance America - Lake Charles - 3453 Nelson Road
Thank you for your response and comments regarding our services. We appreciate your business!
The lady that helped me so friendly and…
The lady that helped me so friendly and fast. I was out of there in no time with the funds I needed.
December 17, 2020
Reply from Advance America - Lake Charles - 3453 Nelson Road
Thank you for your response and comments regarding our services. We appreciate your business!
Very helpful and extremely courteous.
July 22, 2020
Unprompted review
Reply from Advance America - Lake Charles - 3453 Nelson Road
Thank you for your response and comments regarding out services. We appreciate your business!
Very polite employees...knew who I was…
Very polite employees...knew who I was when I walked in the door.
July 5, 2020
Unprompted review
Reply from Advance America - Lake Charles - 3453 Nelson Road
Your business is important to us, thank you for your comment!
Very nice workers
June 20, 2020
Unprompted review
Reply from Advance America - Lake Charles - 3453 Nelson Road
Your business is important to us, thank you for your response!
Great service
February 5, 2020
Unprompted review
Awesome People with wonderful attitudes.
January 14, 2020
Unprompted review
Good service
October 4, 2019
Unprompted review
Advance America has been a God send
Advance America has been a God send, relocating on a fixed income can be costly. Their rates are set for the amount you want to borrow and although $55 may seem rather steep for one month. It is much better than the $3000 I have had to pay for a $900 loan. Thank you so much for making life just a little easier
September 23, 2019
Unprompted review
Very nice and friendly
Very nice and friendly! Great customer service.
August 28, 2019
Unprompted review
Always polite and smiling!!
August 3, 2019
Unprompted review
The clerk working Saturday the 18 th on…
The clerk working Saturday the 18 th on Nelson rd Lake Charles was very helpful and did the transaction in a very quick professional manner.
Very satisfied
I am a repeat customer
May 19, 2019
Unprompted review
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