I just completed my loan online, it was fine, but I would like to know what happened to my local location. One day the office was just closed and empty. The location was in Lakeport Ca.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company helps me out so much because getting my loan from them after paying all my bills helps so much. The workers from the Lakeport office are so awesome best customer service. And if I have to... See more
Company replied
Kat at advance america in lakeport ca .she is very respectful and she has excellent customer service every time I went there . I will only do business with her ..she help me under stan.d how to do the... See more
Company replied
Cat had a long line and was working the store alone. She was great with every customer, gave personal service and everyone that had to wait in line including me were very happy with her personal atten... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1013 11th St., 95453, Lakeport, CA, United States
- 707-263-1316
4.8
Excellent
86 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful ladies in the Lakeport…
Wonderful ladies in the Lakeport office. Always very pleasant and helpful. I would highly recommend this cash advance to anyone looking for a loan etc.. 😍
November 6, 2019
Unprompted review
I have had 2 advances from this…
I have had 2 advances from this company. (Lakeport, CA 95453) I have also accompanied a friend who has received advances from Advance America. The personnel was friendly, knowledgeable and efficient. I was in and out of office within 5 minutes. Very happy and will highly recommend this company. 5 Stars *****
October 5, 2019
Unprompted review
Advance america lakeport ca is the…
Advance america lakeport ca is the best. Like the people working there. Very glad using this business girls are very helpful
August 11, 2019
Unprompted review
Very convenient and very flexible.
Very convenient and very flexible.
Kat in Lakeport is very pleasant.
August 5, 2019
Unprompted review
Efficiency in motion
Great customer service. Very courteous, patient, and efficient with attention to detail. Usually in and out in minutes.
December 30, 2018
Unprompted review
Thanks for been there to help.
May 11, 2018
Unprompted review
Great staff and wonderful employees …
Great staff and wonderful employees that you have working in your Lakeport store. They are very knowledgeable and helpful.
February 13, 2018
Unprompted review
Super easy and friendly staff!
February 9, 2018
Unprompted review
Optimal with super Cooperative …
Optimal with super Cooperative personnel and beautiful too
February 6, 2018
Unprompted review
Very happy with terms and services
November 9, 2017
Unprompted review
Great customer service
September 15, 2017
Unprompted review
Welcome atmosphere
Welcome atmosphere, knowledgable staff, simple and efficient process.
June 2, 2017
Unprompted review
Friendly People make me feel welcome
June 2, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.