100% great experience. I don’t like the interest rate but all_in-all great company to do business with. They make the whole process fast & easy. The whole staff are knowledgeable, polite, courteous an... See more
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The women that work there are very professional and they will take a little time and chat with you I'm so greatful that's I found this spot it's been a life saver when I need them there there for me... See more
Company replied
My experience with the employee who waited on me was very professional and pleasant. She couldn't have done a better job in my opinion. She didn't miss a beat! And all with a beautiful smile. Thank yo... See more
Company replied
All I can say about the team at Advanced America Saginaw Ave. East Lansing is Wow! Unbelievable Amazing they are the best always have from start to finish. Just want them to know we really appreciate... See more
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Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3020 E. Saginaw St, 48912, Lansing, MI, United States
- 517-333-2092
4.7
Excellent
88 reviews
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Reply from Advance America - Lansing - 3020 E. Saginaw St
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great friendly service!
April 16, 2024
Unprompted review
Reply from Advance America - Lansing - 3020 E. Saginaw St
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The best customer care service team.
My experience with the employee who waited on me was very professional and pleasant. She couldn't have done a better job in my opinion. She didn't miss a beat! And all with a beautiful smile. Thank you Sarah for a smooth transaction. And a professional experience that when in need I shall return as a satisfied consumer, Sarita although I was already being helped in a timely manner. Your smiles and quiet laughter was appreciated as well👍🏼 continue to keep up the great work ladies and I look forward to working with you in the future when in need. What a great team you have assembled Advance America at this particular location.
February 22, 2024
Reply from Advance America - Lansing - 3020 E. Saginaw St
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
All I can say about this team at…
All I can say about the team at Advanced America Saginaw Ave. East Lansing is Wow! Unbelievable Amazing they are the best always have from start to finish. Just want them to know we really appreciate them and everything they’ve done to assist myself and wife.
October 20, 2023
Reply from Advance America - Lansing - 3020 E. Saginaw St
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Sarita cook was amazing
Sarita cook was amazing! Super friendly, super helpful and kind
October 21, 2023
Reply from Advance America - Lansing - 3020 E. Saginaw St
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
As life happens they were able to give…
As life happens they were able to give me a extension to pay back my loan. They are always great to me and I recommend people to go if they are in need
September 3, 2023
Reply from Advance America - Lansing - 3020 E. Saginaw St
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
super friendly people
super friendly people
super fast service
super easy to make transaction
September 1, 2023
Reply from Advance America - Lansing - 3020 E. Saginaw St
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
West Saginaw Advanced America Rocks…
The women that work there are very professional and they will take a little time and chat with you I'm so greatful that's I found this spot it's been a life saver when I need them there there for me 5 stars for sure and then some thank you for being the for me please go see them when money's tight they will always welcome you and try to ease your money problems
Shelley
April 6, 2023
Unprompted review
Reply from Advance America - Lansing - 3020 E. Saginaw St
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service!
Great service!! Completely professional and helpful!! Very helpful and knowledgeble of the entire proces..patient.
April 4, 2023
Reply from Advance America - Lansing - 3020 E. Saginaw St
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The lady at the store was very…
The lady at the store was very professional and quick it was a good experience except for the people coming in trying to cut in line
February 3, 2023
Reply from Advance America - Lansing - 3020 E. Saginaw St
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Lansing - 3020 E. Saginaw St
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff at the Frandor branch …
The staff at the Frandor branch have always been super friendly..the online banking is always smooth sailing..
A great and easy to maneuver website 😀
November 20, 2022
Reply from Advance America - Lansing - 3020 E. Saginaw St
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Every time I go into one of the stores…
Every time I go into one of the stores staff is always very friendly and helpful and anytime I have to call customer service they are very friendly and helpful as well.
October 28, 2022
Reply from Advance America - Lansing - 3020 E. Saginaw St
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Absolutely love your store and the…
Absolutely love your store and the employees are absolutely wonderful. Always with a smile and quick. I love your new system. I don’t have a bunch of credit cards so I feel when I need to borrow I am actually paying less interest than those with several credit card’s.
October 26, 2022
Reply from Advance America - Lansing - 3020 E. Saginaw St
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Nicole Barish and Sarita are always so…
Nicole Barish and Sarita are always so nice and very helpful. They get me in and out of there fasts!! Love you guys
August 15, 2022
Reply from Advance America - Lansing - 3020 E. Saginaw St
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service
Everyone, in the office are very helpful, knowledgeable and very friendly always eager to help the customer.
March 14, 2022
Reply from Advance America - Lansing - 3020 E. Saginaw St
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Nicole at frandor store in Lansing…
Nicole at frandor store in Lansing Michigan the lady was very nice to me and very helpful thank u for everything customer service is very important
February 12, 2022
Reply from Advance America - Lansing - 3020 E. Saginaw St
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The teams at Advance America are super…
The teams at Advance America are super kind, and I value that above all else! They always go above and beyond to help people in need!
February 8, 2022
Reply from Advance America - Lansing - 3020 E. Saginaw St
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My experience was top notch
My experience was top notch. Your employees are always professional and helpful. They answer any and all questions, if I have/had any.
January 24, 2022
Reply from Advance America - Lansing - 3020 E. Saginaw St
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Lansing - 3020 E. Saginaw St
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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