I have been a customer with Advance America for a very, very, long time and I can honestly say that Brenda is amazing when it comes to serving us customers! I can't say enough great things to describe... See more
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It’s easy and convenient when I need to send money through Western union. Love coming here than any other location or business for my needs.
Company replied
Just left from there at the Lenexa location Ms Shirley harney was excellent very nice gave me great customer service . It was quick and easy . Definitely recommend coming here
Company replied
I have nothing but great 👍things to say about this location! Brenda has always provided great service and always willing to help within her means! Brenda, Thank you 😊so much for all that you ❤ do!... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
12848 West 87th St., 66215, Lenexa, KS, United States
- 913-495-9715
4.8
Excellent
59 reviews
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Great experience at the lenexa…
Great experience at the lenexa location. Shirley and Brenda are so funny and made the experience easy and fast. Great customer service!
May 22, 2023
Unprompted review
Reply from Advance America - Lenexa - 12848 West 87th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I had an easy and quick experience…
I had an easy and quick experience Shirley was very nice and informative. Thank you!
May 4, 2023
Unprompted review
Reply from Advance America - Lenexa - 12848 West 87th St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was a very easy process an money
It was a very easy process an money, when u need it in an emergency.
August 8, 2022
Reply from Advance America - Lenexa - 12848 West 87th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Lenexa - 12848 West 87th St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
i wish I did not have to go but I feel like I am cared about
the young lady that helps me is always helpful and kind and nice.
July 11, 2022
Reply from Advance America - Lenexa - 12848 West 87th St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I needed a little help before payday…
I needed a little help before payday and I didn't meet all the requirements to qualify for a loan. Brenda helped me find and complete the checklist and got me approved. She was awesome and I am extremely grateful for her help
May 21, 2022
Reply from Advance America - Lenexa - 12848 West 87th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Every time I walk in to the office at…
Every time I walk in to the office at 87th Street in Lenexa, Kansas, I always have a smile on my face going in and coming out. They are kind, friendly and very very professional. I love the workers
March 4, 2022
Unprompted review
Reply from Advance America - Lenexa - 12848 West 87th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Brenda is the nicest
February 14, 2022
Reply from Advance America - Lenexa - 12848 West 87th St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Good Store excellent service
August 8, 2021
Reply from Advance America - Lenexa - 12848 West 87th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I recently took out a loan with Advance…
I recently took out a loan with Advance America. The entire process was effortless. I had the pleasure of meeting and working with the store's manager Brenda. She provided excellent customer service by being polite, precise and professional. Thanks Brenda!
April 23, 2021
Reply from Advance America - Lenexa - 12848 West 87th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great attitude
Great attitude, very respectful and prompt to getting your info in the system to receive your loan. I recommend Advance America to anyone needing help when money is short for the important unexpected bills or whatever you are face with. God bless this company.
March 8, 2021
Reply from Advance America - Lenexa - 12848 West 87th St.
Lorenzo: We were so excited to receive this review and are glad we could provide the loan you needed. Have a great day!
Great customer service
May 26, 2020
Unprompted review
Reply from Advance America - Lenexa - 12848 West 87th St.
Thank you for your response and comments regarding out services. We appreciate you business!
Sarah is a wonderful person
Sarah is a wonderful person, always friendly and helpful.
February 23, 2020
Unprompted review
My car loan keeps going up and I am…
My car loan keeps going up and I am paying it early and over the amount due. No one can answer my questions about why this is happening. Not great customer service. I have been asking about it for 4 months at the location.
February 12, 2020
Unprompted review
Reply from Advance America - Lenexa - 12848 West 87th St.
Your comments are important to our business and relationship. We’d like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.
SARAH is really helpful...thank u
November 9, 2019
Unprompted review
practically pain free experience
The associate was very helpful and accommodating. She was knowledgeable and awesome. This experience isn’t something I planned to have that weekend but she made it pain free and it took barely any time at all.
September 20, 2019
Unprompted review
Customer Appreciation Day !
Both women are always happy to help, nice & knowledgeable. I came in on customer appreciation day and they made sure I had plenty snacks ! Thanks
September 4, 2019
Unprompted review
I am blown away by the trust and…
I am blown away by the trust and confidence that is shown in me. I made a mistake a few months ago, but have corrected myself, but not without the kindness, trust and belief in me. I am forever thankful for the people to trust me in my time of need.
August 25, 2019
Unprompted review
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